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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
871 Reviews
Call Service Center (432) 614-0345

871 Reviews of Lithia Hyundai of Odessa - Service Center

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September 12, 2024

Amazing service Great staff and attentive staff Prices can’t be beat and friendly service More

by Jazzypacheco_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our staff and found our prices unbeatable. We strive to provide excellent service to all of our customers, and we are happy to hear that we met your expectations.

September 12, 2024

I never have to wait long for serious. And she always answered all of my questions More

by GRACIANICASSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review. We are glad to hear that you had a positive experience and all of your questions were answered promptly. If you have any further feedback or concerns, please don't hesitate to reach out to us.

September 10, 2024

Bad service from the staff, arrogant, I don't think I will return to the agency and I cannot recommend them... More

by ROMORENO1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric González arrogant person
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September 07, 2024

Kristine is very thoughtful and nice. She does her best to get you In-N-Out as fast as she can. I really enjoy working with her. More

by KWEIER4344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with Kristine at Lithia Hyundai of Odessa. We are thrilled to hear that she provided you with excellent service and made your visit a pleasant one. We appreciate your feedback and look forward to serving you again in the future.

September 06, 2024

No hassle quick and friendly I enjoy doing business with them and trust them with my car More

by Mbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

September 05, 2024

The Service was great. It was fast and they were all very thoughtful. Treated me great and was aware of my time. More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Brian! We are thrilled to hear that our team provided you with great service and made sure to respect your time. We appreciate your feedback and look forward to serving you again in the future.

September 03, 2024

The manager over the service center needs to take some customer service classes. If it wasn't for Christine and I think his name was Brian, who did the oil change, I would NOT recommend. The issues of equ More

by jlmink1971
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 31, 2024

Did not meet no Eric Gozalas. But the man who helped us was super nice. More

by JADEHD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't Remer her name but the sweet lady who checked us out
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Sep 04, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the 5 star review!

August 30, 2024

Very friendly and courteous. Oil change and tire rotation was done efficiently and without issues. More

by JDGARDENHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the great review! We appreciate your business!

August 28, 2024

She was very personable and helpful to me. Very nice young lady who knows her job very well. More

by BBATES2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas salesman. No long with this company.
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Aug 29, 2024 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

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