850 Reviews of Lithia Hyundai of Odessa - Service Center
All ways good to come back to a friendly face at the dealership thanks to her. dealership thanks to her. More
Kristine was very helpful and answered all my questions. She was very knowledgeable and had a positive attitude. Overall had an excellent experience with Kristine. She was very knowledgeable and had a positive attitude. Overall had an excellent experience with Kristine. More
They should be honest and report mistakes done when servicing customers and not hide it. servicing customers and not hide it. More
Eric is nice and polite, however, when he is out there is zero communication from anyone about the vehicle. My car was there for 2.5 weeks. While it was being serviced, I asked to have an oil change. I belie zero communication from anyone about the vehicle. My car was there for 2.5 weeks. While it was being serviced, I asked to have an oil change. I believe it was done, but noon went over anything with me. There was no checklist that levels or filters had been checked. When I took my car in, it had just been detailed and was clean inside and out. When I got it back, it was was filthy. They didn’t even run it through their own wash to knock the dirty off of it. More
KRISTINE WAS AWESOME AND EASY TO DEAL WITH. GREAT CUSTOMER SERVICE. HAD REPAIRS DONE AND WAS A GREAT EXPERIENCE. THANK YOU SO MUCH GREAT CUSTOMER SERVICE. HAD REPAIRS DONE AND WAS A GREAT EXPERIENCE. THANK YOU SO MUCH More
Everything was excellent with the exception of the safety glasses I had in my pick disappeared after having my vehicle serviced. glasses I had in my pick disappeared after having my vehicle serviced. More
They were very helpful and worked on my vehicle quickly and efficiently. I really appreciate Christine explaining everything that was happening with my car and the paperwork. She is friendly and careful! and efficiently. I really appreciate Christine explaining everything that was happening with my car and the paperwork. She is friendly and careful! More
I had such great service, went in for an oil change & tire rotation. Kristine was very friendly & helpful & my car was ready in less than an hour. I’m so glad I ended up buying a Hyundai when I got my ne tire rotation. Kristine was very friendly & helpful & my car was ready in less than an hour. I’m so glad I ended up buying a Hyundai when I got my new car last year. I’ve had nothing but great experiences with this dealership. More
No complementary drinks, or coffee wasn’t ready. Not sure if technician was old enough to work in dealership. No one come out to talk to me about my Service. Not sure if technician was old enough to work in dealership. No one come out to talk to me about my Service. More
Excellent will definitely go back. . everyone was nice.. good job.. not like All American smh . everyone was nice.. good job.. not like All American smh More