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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
850 Reviews

850 Reviews of Lithia Hyundai of Odessa - Service Center

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August 24, 2024

All ways good to come back to a friendly face at the dealership thanks to her. More

by MEDINAJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. Our team is delighted we could serve you so well.

August 23, 2024

Kristine was very helpful and answered all my questions. She was very knowledgeable and had a positive attitude. Overall had an excellent experience with Kristine. More

by DAGUILAR1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lithia Hyundai of Odessa responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you had a spectacular experience with us.

August 19, 2024

They should be honest and report mistakes done when servicing customers and not hide it. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Eric is nice and polite, however, when he is out there is zero communication from anyone about the vehicle. My car was there for 2.5 weeks. While it was being serviced, I asked to have an oil change. I belie More

by shellidbriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

KRISTINE WAS AWESOME AND EASY TO DEAL WITH. GREAT CUSTOMER SERVICE. HAD REPAIRS DONE AND WAS A GREAT EXPERIENCE. THANK YOU SO MUCH More

by oscar.rodriguez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Lithia Hyundai of Odessa responded

Thanks for taking the time to leave us a great review! We hope to do business with you again soon!

August 13, 2024

Everything was excellent with the exception of the safety glasses I had in my pick disappeared after having my vehicle serviced. More

by Doggrappler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us 5-stars! We hope to see you again soon!

August 07, 2024

They were very helpful and worked on my vehicle quickly and efficiently. I really appreciate Christine explaining everything that was happening with my car and the paperwork. She is friendly and careful! More

by YRAMI211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lithia Hyundai of Odessa responded

We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

August 06, 2024

I had such great service, went in for an oil change & tire rotation. Kristine was very friendly & helpful & my car was ready in less than an hour. I’m so glad I ended up buying a Hyundai when I got my ne More

by KIMANNGILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lithia Hyundai of Odessa responded

We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

July 31, 2024

No complementary drinks, or coffee wasn’t ready. Not sure if technician was old enough to work in dealership. No one come out to talk to me about my Service. More

by MARTINEZP64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the great review and 5-stars! We look forward to doing business with you in the future!

July 31, 2024

Excellent will definitely go back. . everyone was nice.. good job.. not like All American smh More

by GRACIEM94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the great review and 5-stars! We look forward to doing business with you in the future!

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