Lithia Hyundai of Odessa - Service Center

no communication. wouldn’t put me on the loner car list too. i had to pick up my truck without them even looking at it. wouldn’t put me on the loner car list too. i had to pick up my truck without them even looking at it. More

Customer care has improved since a year ago! Clean, nice and knowledgeable. Very helpful and accommodating! Clean, nice and knowledgeable. Very helpful and accommodating! More

All very professional. My only complaint was when the gentleman at the desk on the east side of the office went to lunch on one covered for him. My only complaint was when the gentleman at the desk on the east side of the office went to lunch on one covered for him. More

I was not told the price of this car but I was still satisfied one way or another satisfied one way or another More

I was greeted as soon as I walked in the door. They took my car right in. She asked if I wanted coffee, water or if I needed anything just to let her know. My oil was changed, a couple of filters They took my car right in. She asked if I wanted coffee, water or if I needed anything just to let her know. My oil was changed, a couple of filters were changed and I was on my way. More

Considering this is my second time doing business with this dealership, this last experience was amazing. We actually got into a brand new car. My first experience I was sold a lemon that I'm still not ha this dealership, this last experience was amazing. We actually got into a brand new car. My first experience I was sold a lemon that I'm still not happy about because I'm stuck with it. And it's definitely going to effect our credit. The last dealer was horrible the manager was horrible. I do feel like they should have taken the vehicle back. That's the only downfall. More

Had my car serviced. Everyone is always so courteous and accommodating. So much appreciated. Thank you! Everyone is always so courteous and accommodating. So much appreciated. Thank you! More

They took care of me as soon as I walked through the door and didn't have to wait long. and didn't have to wait long. More

Christine was courteous and attentive to my needs. She is my favorite. I hope to always have her to work with when I take my vehicle for servicing. Give that woman a raise! She is my favorite. I hope to always have her to work with when I take my vehicle for servicing. Give that woman a raise! More