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This rating includes all service center reviews, with more weight given to recent reviews.
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850 Reviews of Lithia Hyundai of Odessa - Service Center
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September 11, 2024
Service was fast, efficient and done right the first time. Thank you for your hard work! time. Thank you for your hard work! More
by Mekinik
Verified Customer
September 07, 2024
Kristine is very thoughtful and nice. She does her best to get you In-N-Out as fast as she can. I really enjoy working with her. She does her best to get you In-N-Out as fast as she can. I really enjoy working with her. More
by KWEIER4344
Employees Worked With
September 06, 2024
No hassle quick and friendly I enjoy doing business with them and trust them with my car them and trust them with my car More
by Mbrock
Employees Worked With
September 05, 2024
The Service was great. It was fast and they were all very thoughtful. Treated me great and was aware of my time. It was fast and they were all very thoughtful. Treated me great and was aware of my time. More
by BRIANSMITH105
September 03, 2024
The manager over the service center needs to take some customer service classes. If it wasn't for Christine and I think his name was Brian, who did the oil change, I would NOT recommend. The issues of equ customer service classes. If it wasn't for Christine and I think his name was Brian, who did the oil change, I would NOT recommend. The issues of equipment breaking down, lack of employees are management and owners fault. That service center would NOT run without Christine or Brian, they ever lose them, will be tragic More
by jlmink1971
August 31, 2024
Did not meet no Eric Gozalas. But the man who helped us was super nice. But the man who helped us was super nice. More
by JADEHD1
Employees Worked With
Other Employees :
I don't Remer her name but the sweet lady who checked us out
August 30, 2024
Very friendly and courteous. Oil change and tire rotation was done efficiently and without issues. Oil change and tire rotation was done efficiently and without issues. More
by JDGARDENHIRE
Employees Worked With
August 28, 2024
She was very personable and helpful to me. Very nice young lady who knows her job very well. Very nice young lady who knows her job very well. More
by BBATES2008
Employees Worked With
Other Employees :
Nicolas salesman. No long with this company.
August 27, 2024
This dealership has one of the worst service departments that I have ever dealt with. I am having the same issue with my vehicle that they have continuously “fixed”! They try to take the easy way out so the that I have ever dealt with. I am having the same issue with my vehicle that they have continuously “fixed”! They try to take the easy way out so they do not have to put any kind of time or money into my air conditioner. My car is still under warranty, but I guarantee if it wasn’t then they would do their best to fix it properly, because it would probably cost a fortune and would be at my expense not theirs! . They never have any loaner cars whatsoever because they take their sweet time at getting everyone’s vehicle fixed. It is the same song of dance every time I take my car. I thought about trading my car in for a new vehicle, but when and IF I do, I will not do it at the Hyundai in Odessa. More
by Brinray25
