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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
4.3
1,477 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,477 reviews

October 20, 2024

I have called multiple times about the recall that was sent too me but nobody has gotten back to me. More

by ANDREACALDERONQUINTANA511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for bringing this to our attention, Andrea. We apologize for any inconvenience this has caused. We will look into this matter and ensure that someone contacts you promptly to address the recall issue.

October 20, 2024

Very professional, I explained what I wanted they found it within the next few hours. I had purchased it. More

by NIKILANGLEYMOMOF4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Niki. We are glad to hear that our team was able to assist you in finding exactly what you were looking for in a timely manner. We appreciate your business and hope to see you again in the future.

October 19, 2024

The staff is Friendly the shop and waiting is kept glean the mechanics are proficient More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review. We are glad to hear that you had a pleasant experience with our staff and that you found our facilities clean. Our mechanics take pride in their work and strive to provide top-notch service. We appreciate your feedback and hope to see you again in the future.

October 19, 2024

Amazing customer service. They were great at helping me get a vehicle. Super nice about everything.I highly recommend this place to shop out for open new car More

by JAGUILAR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Lithia Hyundai of Odessa. We appreciate your recommendation and hope you are enjoying your new vehicle.

October 19, 2024

I came at 9 and was not done until after noon for an oil change. Only one tech and he was doing two cars at the same time and he didn’t reset the service required message. I would love to be able to schedul More

by STACY.SCHAWARTZ0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us, Stacy. We apologize for the extended wait time and the oversight with resetting the service required message. We appreciate your suggestion about scheduling appointments and will take it into consideration for improving our service.

October 19, 2024

Had a situation she walked me through. It found paperwork and she took care of it after that More

by eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, Eli. We are glad to hear that our team was able to assist you with your situation and take care of the paperwork for you. If you have any further feedback or questions, please don't hesitate to reach out.

October 18, 2024

Easy to deal with, figured out my warranty for me and did the job perfectly. Very fast as well, car was in and out. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience with us and that we were able to efficiently handle your warranty and complete the job to your satisfaction. Our team strives to provide excellent service in a timely manner, and we are glad to hear that we met your expectations.

October 17, 2024

so Professional at time to speak with me and explained everything about the process and car More

by YOSBELNORTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our team was able to provide you with professional and informative service during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

October 16, 2024

Friendly staff, great service Thank you for helping me out while I was in town for the weekend More

by DLDEADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are pleased to hear that you had a positive experience with our staff and that we were able to assist you during your weekend in town. We appreciate your feedback and look forward to serving you again in the future.

October 16, 2024

Love my new 2025 Hyundai palisade calligraphy, Issac worked with me to get me a price I was comfortable with! More

by Jordan bishop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Lithia Hyundai of Odessa responded

Thank you for choosing Lithia Hyundai of Odessa for your new 2025 Hyundai Palisade Calligraphy, Jordan! We're thrilled to hear that Issac was able to work with you to find a price that you were comfortable with. Enjoy your new vehicle!

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