Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,506 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
Contact Dealership

5000 John Ben Shepperd Pkwy

Odessa, TX

79762

Directions

By Type

Showing 1,506 reviews

February 04, 2025

Very Professional and definitely would recommend to others. Terry went way beyond in helping and I pray a blessing over the dealership as well. More

by M_PERKINSS
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Lithia Hyundai of Odessa responded

Thank you for recommending us! We're thrilled to hear that Terry provided you with exceptional service. Your kind words and blessings mean a lot to us. We appreciate your support and hope to see you again in the future.

February 04, 2025

Repaired in a reasonable amount of time was able to make an appointment for drop off aa well. More

by vickieof77357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Vickie! We're glad to hear that you were satisfied with the timeliness of the work done on your vehicle and that the drop off appointment process worked well for you. We appreciate your feedback and look forward to serving you again in the future.

February 04, 2025

Work done in a reasonable amount of time. Was able to make a drop off appointment. More

by vickieof77357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Vickie! We're glad to hear that you were satisfied with the timeliness of the work done on your vehicle and that the drop off appointment process worked well for you. We appreciate your feedback and look forward to serving you again in the future.

January 31, 2025

Wirst place ever for anyone to buy a car. Service is awful. No one is really there to help you.. More

by STELLAGALINDO79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salvador Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.

January 27, 2025

Excellent customer service service Good quality vehicles respectful sales representatives and good environment Thank you More

by LICO4965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

January 26, 2025

I bought the car and it took them over a month to get me my tags. I received a letter from the same place that financed my car for a higher rate and higher payments. Hyundai blames it on them and the lender More

by DELILAH.TOBAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richardo Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Zuniga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Delilah. We apologize for any inconvenience you may have experience during the tag processing and window repair. We take your feedback seriously and will address these issues internally to ensure a smoother process for our customers in the future. While we are thankful for your feedback, we would like to learn more about what happened, if you could reach out to us at (432) 614-0345 to let us know, we look forward to your call.

January 24, 2025

Muy agradecida con Daniel castillo que fue la persona que me atendió un 100 para el More

by DARCYCARRANZANA2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Castillo
Report | Print
Jan 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well. / Gracias por tu reseña de cinco estrellas. El equipo de Lithia Hyundai de Odessa está encantado de poder atenderle tan bien.

January 24, 2025

Hyundai was very professional and very respectful and it didn't even take all day to get me financed I love this place More

by RIGHTIMMING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words. It's reviews like this that make us at Lithia Hyundai of Odessa excited to come into work every day.

January 21, 2025

Customer service was great Leslie was a great help very happy very the service thank you More

by J7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
Report | Print
Jan 22, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well. Hope to see you again soon.

January 18, 2025

Everyone was helpful and friendly. Will definitely be back for all my vehicles services. Keep up the great work! More

by rae_335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

1
...
3
4
5
...
151