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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
4.2
1,455 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,455 reviews

November 06, 2024

Great customer service. It was fast and easy. Met my expectations and highly recommend them. More

by Ychavez445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ychavez445. We are thrilled to hear that our customer service exceeded your expectations and that your visit was fast and easy. We appreciate your recommendation and look forward to serving you again in the future.

November 06, 2024

Great people and service! Thanks you to everyone. Special thanks to Johnny Ybarra car salesman for his outstanding care of his customers. More

by RAQUELUM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a great experience with our team, especially with Johnny Ybarra. We truly appreciate your support and hope to see you again in the future.

November 05, 2024

Eric is a great advisor - always explains everything with your vehicle, and awesome customer service! More

by NYYANKEECHICK03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such positive feedback about Eric and our customer service at Lithia Hyundai of Odessa. We are thrilled to hear that you had a great experience and that Eric was able to provide you with excellent service.

November 04, 2024

Christine was very polite and helpful. She took great care of me. She was extremely helpful. More

by DANIELTODD612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thanks DANIEL for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

November 03, 2024

They have really good customer service and made me very happy with my new car More

by LEONAANDERSON02.LA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Leona. We are thrilled to hear that you are happy with your new car and that our customer service met your expectations. If you have any further feedback or questions, please don't hesitate to reach out.

November 02, 2024

I don’t like writing reviews, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15. More

by NEOBURDNIVEK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Lithia Hyundai of Odessa responded

We hope to see you again soon at Lithia Hyundai of Odessa. Until then, take care!

November 02, 2024

Customer service was excellent from beginning to end. Every single person made me feel important. More

by WELTON.BLAYOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, Welton. We are thrilled to hear that you had an excellent experience with our team and that you felt important throughout your visit. Your satisfaction is our top priority, and we look forward to serving you again in the future.

November 01, 2024

Vehicle was received promptly and tune was completed on time. Staff was efficient and professional. More

by ASEANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, ASEANG. We are pleased to hear that you found our staff to be efficient and professional, and that your vehicle was serviced promptly. Your satisfaction is important to us, and we hope to see you again in the future.

November 01, 2024

You all have an expedient service department! You got me in and out in no time! More

by RickyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service department, Ricky! We are thrilled to hear that we were able to get you back on the road quickly. We appreciate your business and look forward to serving you again in the future.

November 01, 2024

Johnny was amazing! He made the experience enjoyable and pleasant. Everyone at Hyundai is amazing! More

by TIFFANYCECIL615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Johnny and the team at Lithia Hyundai of Odessa! We are thrilled to hear that your visit was enjoyable and pleasant. We strive to provide exceptional service to all of our customers, and we are grateful for your feedback! Take Care!

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