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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.3
1,506 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,506 reviews

March 10, 2025

My salesman Theodore Schroeder really made my buying experience great. He was knowledgeable of the vehicle and had answers for any questions we had. Of course nothing goes perfect but they fulfilled eve More

by MCDJENSENL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We're thrilled to hear that Theodore provided you with knowledgeable and attentive service throughout your car buying journey. It's great to know that our team was able to fulfill everything as agreed and maintained open communication. We appreciate your feedback and are glad you had a nice experience with us.

March 07, 2025

They are really good at what they do there they get you in and out as quickly as they can More

by MONDIE1558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and appreciated the efficiency of our service. Your feedback is greatly appreciated and motivates our team to continue providing the best for our customers.

March 06, 2025

Eric kept us updated on our auto. That made me feel like he cared about his customers. More

by ENDO147LYDIA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience. We're delighted to hear that Eric provided you with excellent communication and made you feel valued as a customer. At Lithia Hyundai of Odessa, we strive to ensure our customers feel cared for and informed throughout their visit. We appreciate your feedback and look forward to serving you again in the future.

March 06, 2025

although it was busy, the staff and mechanics moved at a fast pace. Staff were very friendly and helpful. Very knowledgeable about the vehicle and maintenance needed to be done. More

by DESIREETOTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmine (service advisor)
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Mar 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you, Desiree, for sharing your positive experience with us. We're delighted to hear that our team was able to provide friendly and efficient service, even during busy times. It's great to know that our staff's knowledge and helpfulness met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.

February 18, 2025

Very easy, very nice people this was the easiest way to buy a car we had to sign and we took the car I loved this carlot More

by LORIV288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry super nice
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Feb 20, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us! We are thrilled to hear that our team made the car buying process easy and enjoyable for you. We appreciate your feedback and are happy to hear that you love your new car.

February 16, 2025

The sales person was very courteous and respectful and explained to me all the paperwork More

by VICTORESTORGAS58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward
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Feb 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our salesperson provided you with excellent service and made sure to thoroughly explain all the paperwork to you. If you have any further feedback or questions, please don't hesitate to reach out.

February 15, 2025

Slow response time, waited a month for a call back, within that time frame I called over 30 times and then they changed my appointment twice. Also I mentioned another noise that everyone in my family c More

by Diego Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

February 12, 2025

My local Hyundai dealership has always provided quick and excellent service. Always handling my property with care. Eric Gonzalez insures all my questions in regards to services are answered, with great hosp More

by HARRISON.BRIANNAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Harrison. We are delighted to hear that you received quick and excellent service from our team, particularly from Eric Gonzalez. Your satisfaction is our top priority, and we appreciate your kind words about the care and hospitality you received. Thank you for choosing Lithia Hyundai of Odessa for your automotive needs.

February 06, 2025

I was only supposed to be the co signer so I'm not happy with this dealership More

by JACKTAMI21
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Amy Cordova
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your visit to our dealership. Your satisfaction is important to us, and we appreciate your input. Please call us at (432) 614-0345 to let us know more about what happened.

February 05, 2025

Theodore and the managers were great to us and knew exactly how to help make the new car buying great More

by AGONZALES51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

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