Lithia Hyundai of Odessa

I had such great service, went in for an oil change & tire rotation. Kristine was very friendly & helpful & my car was ready in less than an hour. I’m so glad I ended up buying a Hyundai when I got my ne tire rotation. Kristine was very friendly & helpful & my car was ready in less than an hour. I’m so glad I ended up buying a Hyundai when I got my new car last year. I’ve had nothing but great experiences with this dealership. More

Excellent customer service! They went above and beyond to get my dream car. Thank you. They went above and beyond to get my dream car. Thank you. More

This was the most incredible buying experience we have ever had and we will be back. ever had and we will be back. More

Excellent will definitely go back. . everyone was nice.. good job.. not like All American smh . everyone was nice.. good job.. not like All American smh More

No complementary drinks, or coffee wasn’t ready. Not sure if technician was old enough to work in dealership. No one come out to talk to me about my Service. Not sure if technician was old enough to work in dealership. No one come out to talk to me about my Service. More

Absolutely horrible communication. For weeks that my vehicle was in the service center I received no call backs. I left multiple messages looking for an update and never received a cal For weeks that my vehicle was in the service center I received no call backs. I left multiple messages looking for an update and never received a call back. No one answers the phone at the service center so I would have to choose the sales line and they said they “walked” over and someone would call me. Eric was always out of the office. No one helped me. I live 7 hours away and had to leave the car there for repair. I ended up having to pay someone to physically go into the service center to get an answer on my vehicle. More

Engine light on and other issues as soon as driven off the lot and refusing to fix had to find our own mechanic I’ve sent texts to the salesman and have heard nothing the lot and refusing to fix had to find our own mechanic I’ve sent texts to the salesman and have heard nothing More

First time to purchase a car from car lot. Was not told yo get warranty now that my air is out for only have this car since April 14 2024 and recently had my new born I get no help to fix my c Was not told yo get warranty now that my air is out for only have this car since April 14 2024 and recently had my new born I get no help to fix my car. What is sad Is that my son bought a car from Johnsons moters a d gets help and don't need to pay for hes car to get fixed now here I am at a higher class place and I don't get any help! The macanice here at the car lot has NO heart it's like a steal iron man's heart!! I regret getting a car here.😞 More

Amy was great. Dealership not so much. Cannot get a callback or update on vehicle. Dealership not so much. Cannot get a callback or update on vehicle. More

Fantastic customer service! Very informative and helpful. Would highly recommend to anyone. Thank you for taking time to give us all the facts and insights to buy our dream ca Very informative and helpful. Would highly recommend to anyone. Thank you for taking time to give us all the facts and insights to buy our dream car. More