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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
4.3
1,477 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,477 reviews

January 04, 2025

Everyone is amazing and they made it possible for my daughter to get a car More

by BETSYDIAZ289
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us. We are thrilled to hear that our team was able to help your daughter get a car. Our staff is dedicated to providing exceptional service to all of our customers. We appreciate your feedback and look forward to serving you again in the future.

January 03, 2025

Outstanding,great customer service great place to do business would recommend to any one looking to buy a car. More

by JF.GARCIA17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you received outstanding customer service and that you would recommend us to others. We appreciate your recommendation and look forward to serving you again in the future.

January 03, 2025

Very efficient, friendly and accommodating. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. More

by thelma.yanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Thelma! We're glad to hear that our team was able to provide you with efficient and friendly service during your oil change. Keeping our customers updated on any additional maintenance needed is always a top priority for us. We appreciate your feedback and look forward to serving you again in the future.

January 02, 2025

Experience was good have no issues with the dealer so far. Would recommend my salesman to other people. More

by DAYTONNEFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave your feedback. We're glad to hear that you had a good experience with our dealership and that you would recommend your salesman to others. If you have any further feedback or questions, please don't hesitate to reach out.

December 25, 2024

The service department lady was dressed in leggings and an oversized sweater? Not professional for a deal ship n my opinion also not too friendly either. Also the male was consistently on the cell phone as More

by Lacazares77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2 people not listed did not get names because no name tag or badge was on person
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Dec 26, 2024 -

Lithia Hyundai of Odessa responded

Thank you for reviewing us and offering your sentiment. We hope you can give us another chance to deliver a better level of service as we strive for excellence and hope we can turn this experience around. Please call us at (432) 614-0345 so we can further discuss. Thank you!

December 19, 2024

Great service from the team. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. More

by William Pilkington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback, William. We appreciate your kind words about our staff being nice and friendly.

December 19, 2024

Very friendly and helpful people it's always a pleasure to have them service my vehicle's. More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Christopher. We are glad to hear that you find our team friendly and helpful. It is our pleasure to provide excellent service for your vehicles.

December 19, 2024

Everything went great! Recommending Theo and Hyundai to everyone! Love my new car! Thanks for everything! More

by Andy Salcedo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience, Andy! We're thrilled to hear that Theo and our team were able to provide you with excellent service. Enjoy your new car and please don't hesitate to reach out if you need anything in the future.

December 16, 2024

Your team did an excellent job I will definitely recommend someone else thank you for a easy tra More

by SINBADBERNAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team provided you with excellent service. If you have any further feedback or recommendations, please do not hesitate to reach out. Thank you for choosing Lithia Hyundai of Odessa.

December 09, 2024

Amazing Service Thank you all . No issues when I bring it in at all. I'll be back for sure. Tha is Eric, Brian and Kristopher More

by Ro da
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had an amazing experience with our team at Lithia Hyundai of Odessa. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us for your automotive needs.

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