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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,479 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,479 reviews

September 03, 2024

The manager over the service center needs to take some customer service classes. If it wasn't for Christine and I think his name was Brian, who did the oil change, I would NOT recommend. The issues of equ More

by jlmink1971
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Lithia Hyundai of Odessa responded

Hello and thank you for taking the time to leave us a review. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. We would appreciate feedback on how we can improve and make your visit memorable for the right reasons. Please call (432) 614-0345 at your earliest convenience.

August 31, 2024

Did not meet no Eric Gozalas. But the man who helped us was super nice. More

by JADEHD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't Remer her name but the sweet lady who checked us out
Sep 04, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the 5 star review!

August 30, 2024

Very friendly and courteous. Oil change and tire rotation was done efficiently and without issues. More

by JDGARDENHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the great review! We appreciate your business!

August 28, 2024

She was very personable and helpful to me. Very nice young lady who knows her job very well. More

by BBATES2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas salesman. No long with this company.
Aug 29, 2024 -

Lithia Hyundai of Odessa responded

Thank you! We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

August 27, 2024

This dealership has one of the worst service departments that I have ever dealt with. I am having the same issue with my vehicle that they have continuously “fixed”! They try to take the easy way out so the More

by Brinray25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Just love the service all around and sell ladie new all about the car.. Just love ❤️ it will change from all Chevrolet to Hyundai More

by SMINGO60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lithia Hyundai of Odessa responded

We hope to see you again soon!. Until then, take care!

August 25, 2024

The people that helped me and my husband out were very nice and made sure we got everything we needed and wanted. More

by SILVER.ROSE141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
Aug 27, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the 5-stars and amazing review! We appreciate you!

August 24, 2024

All ways good to come back to a friendly face at the dealership thanks to her. More

by MEDINAJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. Our team is delighted we could serve you so well.

August 24, 2024

All ways good to come back to a friendly face at the dealership thanks to her. More

by MEDINAJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lithia Hyundai of Odessa responded

Thank you for your five star review. Our team is delighted we could serve you so well.

August 23, 2024

Kristine was very helpful and answered all my questions. She was very knowledgeable and had a positive attitude. Overall had an excellent experience with Kristine. More

by DAGUILAR1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lithia Hyundai of Odessa responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you had a spectacular experience with us.

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