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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
4.3
1,477 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,477 reviews

September 25, 2024

My vehicle was there 6 weeks for a minor issue and while there suffered hail damage. I was never notified. Terrible service More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2024

Service went well. was informed every step of the way. And everything went very quickly. Will be coming back for my next car servicing. More

by NANCY52989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Nancy. We're glad to hear that you were kept informed throughout the service process and that everything was completed quickly. We appreciate your business and look forward to serving you again for your next car servicing.

September 24, 2024

She has always did her best to help me when a peace can off my door handle she stay in contact with parts until she got it in and painted for me More

by SUZEQ_1960_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our team member went above and beyond to assist you with your door handle. Your satisfaction is our top priority, and we appreciate your feedback.

September 22, 2024

Had my car almost 2 weeks when told it would only be a few days More

by Colemandenise7621
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Lithia Hyundai of Odessa responded

We apologize for any inconvenience this may have caused you. We strive to provide efficient and timely service to all of our customers. Thank you for bringing this to our attention. Let us know more about what happened and how we can remedy that for your next visit.

September 17, 2024

Good job. . thank you for the good service I’ll come back later next time… More

by ME5150828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a positive review! We are glad to hear that you were satisfied with the service you received. We look forward to welcoming you back next time.

September 12, 2024

Amazing service Great staff and attentive staff Prices can’t be beat and friendly service More

by Jazzypacheco_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our staff and found our prices unbeatable. We strive to provide excellent service to all of our customers, and we are happy to hear that we met your expectations.

September 12, 2024

Very helpful, friendly. Willing to work with customers. Not pushy and knowledgeable. Would recommend to family and friends. More

by RM26OD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theodore Schroeder
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Sep 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are pleased to hear that our team was able to assist you in a friendly and helpful manner. It is our goal to provide excellent customer service and we appreciate your recommendation to others.

September 12, 2024

Jonathan Aguilar, our salesman that worked with us to put us in our brand new family car was amazing! He was very helpful, provided amazing customer service and made this overall experience a very unforgetta More

by Bri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with Jonathan! We are thrilled to hear that he provided you with amazing customer service and helped you find the perfect family car. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future.

September 12, 2024

I never have to wait long for serious. And she always answered all of my questions More

by GRACIANICASSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review. We are glad to hear that you had a positive experience and all of your questions were answered promptly. If you have any further feedback or concerns, please don't hesitate to reach out to us.

September 11, 2024

Service was fast, efficient and done right the first time. Thank you for your hard work! More

by Mekinik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Mekinik. We are glad to hear that our team provided you with fast and efficient service that was done right the first time. We appreciate your feedback and look forward to serving you again in the future.

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