Lithia Ford of Klamath Falls

FORD MUSTANG I HAD A GREAT EXPERIENCE AND I GOT THE FORD MUSTANG THAT I ABSOLUTLEY WANTED FOR A OUTSTANDING PRICE THAT I CAN AFFORD. I LOVE MY MUSTANG! I HAD A GREAT EXPERIENCE AND I GOT THE FORD MUSTANG THAT I ABSOLUTLEY WANTED FOR A OUTSTANDING PRICE THAT I CAN AFFORD. I LOVE MY MUSTANG! More

Competent Experience Electrical problem with my truck; 2001 F350 the service manager who worked on it really knew his business! I am very happy with the work and back on Electrical problem with my truck; 2001 F350 the service manager who worked on it really knew his business! I am very happy with the work and back on the road! More

Great experience Completely satisfied with the transaction. Christy is top notch, and customer oriented. She did everything possible to ensure we could make this purch Completely satisfied with the transaction. Christy is top notch, and customer oriented. She did everything possible to ensure we could make this purchase. Zach was great throughout the paperwork process. Easiest financing ever....everything was ready to sign when we got to the dealership. More

Service Pat did a great job and was very through. I am very happy with the service that I was given. I will recommend him to friends and family Pat did a great job and was very through. I am very happy with the service that I was given. I will recommend him to friends and family More

Quick in and out oil change and great customer service Quick Service when you make an appointment and utilize coupons to save money great customer service Justin Vulmer was very courteous and thorough with Quick Service when you make an appointment and utilize coupons to save money great customer service Justin Vulmer was very courteous and thorough with going over any issues that was found during the oil change More

Had a strange vibration that turned out to be a driveline issue. It was identified and fixed. It wasn’t an issue they had seen before but a Service Bulletin pointed them to t that turned out to be a driveline issue. It was identified and fixed. It wasn’t an issue they had seen before but a Service Bulletin pointed them to the resulting fix. All involved (I don’t remember the mechanics name) were professional and made me happy - it makes a difference. More

problem fixed Took my F-350 in for a clogged EGR cooler. Estimate for repair was dead on and the issue has been fixed. Time estimate was correct. Drivability check Took my F-350 in for a clogged EGR cooler. Estimate for repair was dead on and the issue has been fixed. Time estimate was correct. Drivability check was good and my questions were answered More

Think twice before buying anything used here Things I’ve learned at this ford lithia dealership in Klamath falls Oregon. If you think you have a friend in sales, you don’t. Once they get you to s Things I’ve learned at this ford lithia dealership in Klamath falls Oregon. If you think you have a friend in sales, you don’t. Once they get you to sign they got you. Bought a used truck from Christy and Rob, and as soon as I drove it home I realized it wasn’t gonna work for me and drove right back to ford lithia. The GM, Robert Durkee said he could cancel the deal but he won’t. It’s just buyers remorse and I’ll learn to live with it. I’ve only bought new vehicles from lithia since 2005 and never really had a problem, first used vehicle bought from lithia and it’s been a huge mistake. I Was gonna file a complaint with BBB but lithia already has a D- rating, go figure. I’m sure I’ll still buy from lithia, but it won’t be from this dealership and I’ll stay away from used vehicles. Just paid for a alignment, new windshield, and soon a complete tranny service. Tranny was acting a bit jumpy and When I checked the fluid it was a blackish amber color and a quart low. Thought rob would take care of it but he was only willing to give a employee discount to change the fluid? There is only 40,000 miles on this truck why is the tranny fluid already turning black? I don’t think they look at any of their used vehicles before they sell them. They certainly didn’t look at the tranny fluid on this one. Christy and Rob are good at what they do, and that’s close the deal no matter what. Christy even called my wife at home because I was still on the fence and wanted her there with me. Christy Told me she is fine with it, it’s ok, you deserve the truck, don’t worry we will take care of you. Yeah she wasn’t fine with it, not at the time. Now I’m on the hook for 46,000 over 6 years. Durkee did give me a out tho, he offered to let me trade the truck back in and I can buy my car back, but he said I won’t like the numbers. 😆 hilarious, they must have so much fun here, Getting suckerfish to bite. Yeah it’s just business to you, but it feels very personal to me. I hope writing this review will allow me to let this go. Because I Haven’t felt this way in a long time.... I really miss Iraq, we looked out for each other there. Much simpler times. I get it tho, everyone needs to eat, enjoy that pound of flesh. 🍻 More

Friendly and knowledgeable staff. Lithia ford of Klamath falls offers new and used vehicles to look at. I was helped immediately, and the staff were friendly and patient with me. They Lithia ford of Klamath falls offers new and used vehicles to look at. I was helped immediately, and the staff were friendly and patient with me. They answered all of my questions and were very knowledgeable. During the sale process, I was always able to contact someone, and it was clear that they were making every effort to help. I'm very greatful for their help. More

seal leak Quick service.....good customer service....great communication....What more can I say??? Chad is always pleasant and a good communicator.... I will be Quick service.....good customer service....great communication....What more can I say??? Chad is always pleasant and a good communicator.... I will be back......Mike More