Lithia Ford of Klamath Falls

Purchase of new vehicle Excellent experience. Would recommend this dealership and this salesman to any other individual that is wanting to purchase a vehicle in Klamath Fall Excellent experience. Would recommend this dealership and this salesman to any other individual that is wanting to purchase a vehicle in Klamath Falls Oregon USA More

TIRES they did a great job of mounting my tires and they feel great. they were quick and friendly. all around a great job done, thanks you they did a great job of mounting my tires and they feel great. they were quick and friendly. all around a great job done, thanks you More

Quick response to my contact and service center was awesome I was grateful to be able to have ready dialogue with service staff. They were clear and took full responsibility for my car’s issue. I bought it us I was grateful to be able to have ready dialogue with service staff. They were clear and took full responsibility for my car’s issue. I bought it used and it came with a broken part which wasn’t noticed right away. Communication is big for me and I was very happy to be able to text and have my calls returned. More

Excellent Service personnel are always courteous and helpful. This is my third time to this dealership. From simple oil change to a module needing replaced alwa Service personnel are always courteous and helpful. This is my third time to this dealership. From simple oil change to a module needing replaced always excellent. More

Very good Calvin and Victor did there best for me to get a new f150. I was out a car towed into dealership from out of state. They took my broken truck on trade Calvin and Victor did there best for me to get a new f150. I was out a car towed into dealership from out of state. They took my broken truck on trade got me fair deal and off I went. They let me store my camping gear in my old truck till I got back from Reno.They also are going to see me the cargo the down plates when they come in. I felt very comfortable at this dealership and will stop by and say hi next spring. Thanks guys More

Misleading service We were left to wait for half and hour so the sale representative could make another sale. We were told the car only needed a recharge and when they f We were left to wait for half and hour so the sale representative could make another sale. We were told the car only needed a recharge and when they found out that it was the complete AC unit needing a fix they left us high and dry. Don't trust these people. They refused to fix the problem or take the car back. PS. The car didn't have transmission fluid in the car either. I would avoid this dealership at all cost. More

BOTW Spencer Hammond - Professional Sales Consultant Review 5 Star service. Spencer was very conciencious of my needs and limits on purchasing a car. He offered honest information of vehicles in stock. Provided 5 Star service. Spencer was very conciencious of my needs and limits on purchasing a car. He offered honest information of vehicles in stock. Provided me with step-by-step actions and results. Spencer was very competent in ensuring information received was accurate. Spencer is very dedicated in serving his customers with respect. Spencer would love to have more military members request him when interested in purchasing their next vehicle. He is very competitive and wants to ensure his customers leave satisfied with their desires met in full. Thank you very much. I would love a copy of the photo of me and my new car. More

service has always been great the employes are always courtes, friendly and prompt to assist. i don't know what else to say as sometimes your surveys ask for to descriptive verbal the employes are always courtes, friendly and prompt to assist. i don't know what else to say as sometimes your surveys ask for to descriptive verbal responses. More

Excellent customer service I worked with Kip Phillips and he was very knowledgeable and helpful. He was able to help me find exactly what I was looking for in a car. He helped g I worked with Kip Phillips and he was very knowledgeable and helpful. He was able to help me find exactly what I was looking for in a car. He helped get the best possible deal on the car and was very friendly and easy to work with. I would highly recommend working with Kip at Lithia Ford. More

Drew was great I had Drew Seater for my salesman. He was fantastic to work with. I highly recommend him. He was great to work with. He found exactly what I wante I had Drew Seater for my salesman. He was fantastic to work with. I highly recommend him. He was great to work with. He found exactly what I wanted and gave me great customer service. He has earned a new customer in me. More