Lithia Ford of Klamath Falls

All was timely, efficient, professional, met my expectations All of my expectations were met and/or exceeded. They delivered on their promise to me of timeliness, quality of work and quantity of work. All of my expectations were met and/or exceeded. They delivered on their promise to me of timeliness, quality of work and quantity of work. More

Awesome customer service I had been looking for a specific truck for several months & had talked to multiple salespeople at several different dealerships and no one could seem I had been looking for a specific truck for several months & had talked to multiple salespeople at several different dealerships and no one could seem to find what I was looking for. A friend recommended that even though I live in the Eugene area that I call Drew, as they had a good experience with him. I did, and he was able to find me exactly what I had been looking for for months that other dealers told me did not exist (& kept trying to sell me something different.) We made the deal over the phone while I was on vacation with my family & had the truck the day after returning. It was pretty impressive, to say the least. More

New car warrantee work and service. Our new car repair was handled very well, it was serviced and they even washed it. We asked that they park it away from other cars to prevent door d Our new car repair was handled very well, it was serviced and they even washed it. We asked that they park it away from other cars to prevent door dings and they did. Will continue to use them for our warrantee work. More

Great great The service advisors are really nice, very helpful, the serivce manger was very polite, the service I had was great would highly recommend to anybody The service advisors are really nice, very helpful, the serivce manger was very polite, the service I had was great would highly recommend to anybody else. More

2018 Ford Escape It is always a great experience dealing with Kip Phillips. This is the third Ford, since 2009, that we have purchased from Kip. Kip has our complete It is always a great experience dealing with Kip Phillips. This is the third Ford, since 2009, that we have purchased from Kip. Kip has our complete trust and friendship because we know him to be an extremely honest man. We know, from past experience, that we can always count on Kip if we have any questions or problems. Kip is an asset to Lithia Ford and we hope the dealership knows what a wonderful salesman they have in Kip! Kip is more than a salesman. . .he is a trusted friend. By the way, we only stopped in Lithia Ford to get a rear windshield wiper and oil change for our 2014 Ford Expedition. . .see what a great saleman Kip is. . .we love dealing with Kip. More

Fixed Noise Great service and great experience. I was kept informed through the whole process and my vehicle was repaired correctly on time. No issues at all. Great service and great experience. I was kept informed through the whole process and my vehicle was repaired correctly on time. No issues at all. More

Great customer service, as always! These guys are always helpful and considerate of my time. They’re always going the extra mile to make my experience a good one! Thanks guys. These guys are always helpful and considerate of my time. They’re always going the extra mile to make my experience a good one! Thanks guys. More

Lifetime Service Always a pleasure to deal with the service department at Lithia Ford. The guys are very friendly and professional. Pat Sweeney made sure I was taken c Always a pleasure to deal with the service department at Lithia Ford. The guys are very friendly and professional. Pat Sweeney made sure I was taken care of and explained replacing my air filters so I knew what was best for me and my car. Thank you Pat! More

Excellent Service I have found the service at Lithia Ford to be excellent. The team are professional but approachable. They do listen and they do care. This service t I have found the service at Lithia Ford to be excellent. The team are professional but approachable. They do listen and they do care. This service team will be my primary for as long as I own the vehicle. More

FORD MUSTANG I HAD A GREAT EXPERIENCE AND I GOT THE FORD MUSTANG THAT I ABSOLUTLEY WANTED FOR A OUTSTANDING PRICE THAT I CAN AFFORD. I LOVE MY MUSTANG! I HAD A GREAT EXPERIENCE AND I GOT THE FORD MUSTANG THAT I ABSOLUTLEY WANTED FOR A OUTSTANDING PRICE THAT I CAN AFFORD. I LOVE MY MUSTANG! More