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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

March 19, 2021

Very very very very very very very very very very very very very very very very very very very very very very very very very pleased with your dealership and Justin was awesome and easy to talk too.. More

by JEEP91WM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Leighton, Robert Monia, Dane Paddock
Mar 24, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Robert Bennett | General Manager

March 17, 2021

Always quick and friendly service. They are on the better facilities in Eugene in regards to not pressuring extra items. Only had routine service work done, but it has been good quality. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Mar 17, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Joseph Lawson, Service Manager

March 17, 2021

The service and the people are great! They did an excellent job, always nice, professional, and very knowledgeable. Very good people and very nice place. More

by Amandagodard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Mar 17, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joseph Lawson, Service Manager

March 17, 2021

Fast efficient and friendly took me home and picked me up in a timely manner! I just wish prices could be lower 🤷‍♀️On everything 🤷‍♀️Great care More

by avadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Mar 23, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Joseph Lawson, Service Manager

March 15, 2021

Service staff takes time to explain my vehicle’s condition in ways I can understand. As a first time owner I appreciate that. Prices good. More

by ASHLEYGURULE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Mar 17, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Lawson, Service Manager

March 15, 2021

I'm glad I know a few things about vehicle maintenance or I would have been taken for a ride chasing rabbits that would have run up the bill in a hurry. I understand paying attention to details and would exp More

by Cflanigan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Chase
Mar 17, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Joseph Lawson, Service Manager

March 15, 2021

I don’t recommend stores. The first person I talked to was rude. Started my repair order and turned away to help one of your employees without saying anything. The 2nd person Chase was great. More

by BECKYUNIFORMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase in Service Department
Apr 23, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Here at Lithia Chrysler Jeep Dodge of Eugene, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Sincerely, Joseph Lawson, Service Manager

March 14, 2021

Great service, got my oil changed and it was a great experience, clean, friendly and nice building. Definitely recommend them if you want great service! More

by MENDOZA5241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Dane Paddock
Mar 17, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Joseph Lawson, Service Manager

March 14, 2021

Did warranty work. Took 2 weeks to get part but fixed in the next day when they got it. I appreciated their help and communication More

by Kgarvey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Got no idea
Mar 17, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joseph Lawson, Service Manager

March 14, 2021

They were totally on the ball the whole time I was there. They address my concerns and we're super friendly. They were also very fast and efficient. More

by abergstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Mar 17, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Robert Bennett | General Manager

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