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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

March 12, 2021

Everyone was very friendly and helpful. Dave answer all my questions regarding my car, and helped me process through the different options that were needed to get my car fixed and running safely again. More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin
Mar 17, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joseph Lawson, Service Manager

March 11, 2021

Polite staff. Clean facility. That’s about it. Took my Jeep in for a factory recall. Then they tell me it needs $900 worth of fluid flushes, despite the fact that the fluids were all recently flushed at m More

by DontWasteYourTime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember their names.
Apr 27, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Joseph Lawson, Service Manager

March 11, 2021

My truck was there for at least two months and they could not repair. I thank you for your time and still looking to get it running. Not very happy with service people. More

by Jostafford729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Franklin, Joel Hazen
Apr 27, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Joseph Lawson, Service Manager

March 10, 2021

The sales person we worked with did an excellent job. He was knowledgeable and helpful without being pushy. I would recommend him or use him again! More

by TRUSSMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lamboy
Mar 15, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ryan Brown, General Sales Manager

March 09, 2021

Service was very good. If service was not good or bad, you would not see my RAM. That’s it!!! Years ago your service was so bad that I gave away my Dodge Van and went far away. If you keep records,check More

by Cecil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin
Mar 12, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Joseph Lawson, Service Manager

March 09, 2021

The service was all I wanted. There was a bit of a wait due to being sho a service person but it was all ok. More

by barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bleisch
Mar 12, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joseph Lawson, Service Manager

March 08, 2021

The place is clean and quiet. The service department does a very good job of regular maintenance and offering suggestions on anything extra your vehicle might need so you don't wind up broke down unexpectedl More

by thulesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Mar 10, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Joseph Lawson, Service Manager

March 08, 2021

Great job job. I was in and out in the time I was told. Staff was friendly and helpful. Each time I have been to lithai I have left happy both buying a vehicle and servicing the vehicle after. More

by JLRRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Mar 10, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful and efficient during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joseph Lawson, Service Manager

March 08, 2021

Great care, and concern for my vehicle. Great people to work with. I’ll be coming back for a long time. Hope your is great More

by Tom Ruckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin
Mar 10, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience, Tom! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Robert Bennett | General Manager

March 08, 2021

I had a great experience getting an oil change. Excellent customer service and fast performance even on a busy day. Will definitely be back here! More

by courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Mar 10, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I sincerely thank you for going out of your way to write this review about our dealership, Courtney. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Joseph Lawson, Service Manager

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