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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

March 29, 2021

I have always been treated very kindly and I’m very impressed with the fact that it’s not a long wait time. Thank you guys! More

by robertabenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Mar 31, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Joseph Lawson, Service Manager

March 28, 2021

It’s nice when they remember to re-set the gages. Thanks for taking care of what needed to be done............................................................................................................ More

by hspiritnative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Hazen
Mar 31, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joseph Lawson, Service Manager

March 26, 2021

Everyone was professional, accommodating and friendly. Even our shuttle driver was most excellent! We Will definitely make the drive to have our vehicle services here. More

by sarleyk9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Mar 31, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Joseph Lawson, Service Manager

March 24, 2021

Service was good but I'm tired of getting constant emails bugging me. Have called to complain but I'm still getting them. Please remove me More

by DONGLOHERB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Franklin, Joel Hazen
Mar 26, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Hello! Please reply back with your first and last name and your email address that you are receiving the emails from. As soon as we get that information we can remove you from the emails. Thank you!

Mar 26, 2021 -

DONGLOHERB responded

Glorie Herbison dongloherb@yahoo.com

March 24, 2021

Amazing service. Above and beyond my expectations. A a Amazing service. Above and beyond my expectations. A a a a a a a a a a a a a a a Jesus Is King. More

by DIESELtechnology
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Mar 29, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joseph Lawson, Service Manager

March 24, 2021

I need transmission maintenance and fuild change....... really? Weird since i just got a while new transmission 6 months ago. I guess I wasnt aware that it needed to be done as often as a oil change? More

by Haileyannb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Franklin, Joel Hazen
Mar 30, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

March 23, 2021

Great service department and great service! When things are scheduled they seem to be handled as expected. When something comes up that needs immediate action they usually get it fit in and fixed quickly. More

by stacyka1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Petersen
Mar 25, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joseph Lawson, Service Manager

March 23, 2021

Was supposed to get a call when my part was shipped to schedule the repair. That didn't happen so I called to see what was going on they said my service writer would call me back by the end of the day. He More

by DhawnNONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Brown, Blake Bleisch, David Franklin, James McLean, Dane Paddock
Mar 30, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. We would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact us. Sincerely, Joseph Lawson, Service Manager

March 22, 2021

The dealership has been very good to me. The recall issue is in testing now hoping the issue gets fixed. Not sure how that will turn out bit I'm hoping for the best More

by lkonkolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Mar 25, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joseph Lawson, Service Manager

March 20, 2021

Extremely smooth process. Will refer family and friends in future. X x x x x x x x x x x x x x x More

by JKMONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Leighton, Robert Monia
Mar 24, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We cannot thank you enough for your wonderful review of Lithia Chrysler Jeep Dodge of Eugene and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Robert Bennett | General Manager

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