Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

I had my car towed in with a dead battery. Was told it would take a week to fix. It was done in two days. would take a week to fix. It was done in two days. More

The mechanic tracked oil/grease on the outside of the truck and the interior. There was oil on the front bumper drover front quarter panel, and the driver side door. In the interior there was oil on the truck and the interior. There was oil on the front bumper drover front quarter panel, and the driver side door. In the interior there was oil on the steering wheel center console and the inside of the drivers door. More

Great experience buying my 2021 Jeep Gladiator Rubicon. John was great and easy to deal with. The only thing that would make the deal better, is if they would throw some Jeep stuff at you when you buy one. John was great and easy to deal with. The only thing that would make the deal better, is if they would throw some Jeep stuff at you when you buy one. More

Fast and thorough service. Highly recommended. They did a great job addressing the issues we had with out 2020 Jeep. Will be back the next time we need work done great job addressing the issues we had with out 2020 Jeep. Will be back the next time we need work done More

Need to work on doing the loaner vehicle while vehicle in shop especially when I have important errands and business deals. I’d rather drive. shop especially when I have important errands and business deals. I’d rather drive. More

All staff was very helpful and professional. Overall very good experience. Service department was also very helpful and professional in installing extra equipment. Overall a very good experience. good experience. Service department was also very helpful and professional in installing extra equipment. Overall a very good experience. More

Sales representative didn’t follow up on what was promised leaving us in the limbo and having others pick up their carelessness. Definitely room for improvement. promised leaving us in the limbo and having others pick up their carelessness. Definitely room for improvement. More

I brought my new car to the service dept. I was met with friendly service writer and rode their shuttle home. Car was done rode the shuttle back. Work was completed in less time then what was quoted. Very p friendly service writer and rode their shuttle home. Car was done rode the shuttle back. Work was completed in less time then what was quoted. Very please. More

Sales guy was amazing, but the paperwork guy was a sneaky liar. But our fault for not reading every page as we were trying to be nice as it was their closing time and we didn’t want to to take up more of the liar. But our fault for not reading every page as we were trying to be nice as it was their closing time and we didn’t want to to take up more of their time… ended up paying for things we didn’t want or need and he told us it was over $100 less than the salesman said… and then didn’t bother to schedule the extra stuff he had us sign up to get… glad we won’t be buying another vehicle for a while… and really going to stress to everyone I know to screw the dealership and if it is closing time… TAKE YOUR TIME and read everything you are signing! Never ever had a dealership treat us this way….again… our sales guy is 5 stars all the way…. Everything else is 0 stars! More

I was told it would be a hit and a half wait. When I returned nothing had been done. I left without having my car serviced. Very poor service. returned nothing had been done. I left without having my car serviced. Very poor service. More