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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

June 30, 2021

everyone was nice and I was very pleased with the work. I would come back and help me with anything I need it on my jeep More

by ANGELSUZIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen, Jason Hinman, James McLean
Jul 02, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Joseph Lawson, Service Manager

June 30, 2021

Took my car is to get tires replaced and they provided excellent service. I was given a lot of attention and great service. The work was also speedy and the shuttle was a great addition! More

by Christina Chao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth, service advisor, David Franklin, Joel Hazen
Jul 06, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joseph Lawson, Service Manager

June 30, 2021

Fast and efficient very much appreciateEven recommended Fast and efficient very much appreciate Even recommended a place to eat across the street as I wait. Thank you Sincerely, Carl & Theresa Sibert, E More

by terribert_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown at this time, David Franklin
Jul 06, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Joseph Lawson, Service Manager

June 30, 2021

Clean, friendly, and job was done in half of the estimated time. Was in for routine service (oil change) and dealership even honored an online coupon. Just wish “fluids” would have been topped off, More

by karlw144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
Jul 06, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Joseph Lawson, Service Manager

June 30, 2021

Everyone was really nice. Warranty paid for most of the repairs and we got in pretty quick. The repairs did take longer than expected but truck seems to be working just fine now. No issues More

by Khenkle72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth coffin
Jul 06, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Lawson, Service Manager

June 30, 2021

Always helpful! Have used the service department for years and have never been disappointed. More

by JEEP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Jul 06, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joseph Lawson, Service Manager

June 30, 2021

Went in for warranty work said I voided it, took it to a friends shop to have the work done. Told me my ball joint is shot where the axle leak is. They mentioned nothing about the ball joints More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim?
Jul 13, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

June 29, 2021

I’ve been bringing my car to them for 9 years and I absolutely love how they have treated me and the other customers.They always treat me with respect. More

by ADDELANGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Jul 02, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Joseph Lawson, Service Manager

June 29, 2021

James B was our salesman. Was great to work with. Took the time to explain all the ins and outs of our new purchase. Would definitely recommend Lithia and James to our friends. More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bleisch, Dakota Griesel, James Brown
Jul 02, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Ryan Brown, General Sales Manager

June 29, 2021

Dave, in the service department, has been excellent. He’s professional, yet personable. Follows up and keeps us appraised of any issues with parts or work orders. The shuttle service they offer while the car More

by ziggyczar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Franklin
Jul 02, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Joseph Lawson, Service Manager

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