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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

May 20, 2022

I don’t like the drop off. And wait in line for your turn Appointments!!!!! More

by CRAZYSOCCERMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Germann
May 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joseph Lawson, Service Manager

May 19, 2022

Way to long to get an oil change 1hr 45 min wait. Ridiculous waiting time More

by Chharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name
May 25, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Charles, thank you for sharing your experience with us. Here at Lithia Chrysler Jeep Dodge of Eugene, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Joseph Lawson, Service Manager

May 18, 2022

They take the time with you explain things that need to be done before they do it More

by spoiledrottenrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Pinz
May 23, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

spoiledrottenrn, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Robert Bennett | General Manager

May 17, 2022

Easy sales experience no BS! They take all the mystery out of the process highly recommend More

by JD4720SPRA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Pratt, Dakota Griesel
May 20, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 14, 2022

The service was great and completed quickly. They are great to deal with! Thanks for the shuttle service you provide. Keep up the great service More

by JPBOSS2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
May 18, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 13, 2022

All who we worked with were, knowledgeable, friendly, courteous, and eager to help us get into exactly what we were looking for. Will definitely return. More

by AMCRAMBLER68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody lanterman
May 17, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 13, 2022

Seth my service advisor, is always good to work with! ! Thank you Seth for all your help More

by Jenniferh621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
May 18, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 11, 2022

This is a good dealership. They are very helpful and answered all of my questions. More

by Juan
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
May 13, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 11, 2022

Very friendly personable giving out the information that is needed about my vehicle tries to be be quick in a timely manner to get the car done. Offers the information that is needed to keep my car in tip More

by SUZZEEQ_SUZZEEQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, John Lamboy, Justin Leighton, Jason Mosley, Dakota Griesel
May 16, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

May 06, 2022

We had a very productive meeting at Lithia of Eugene! We were looking for a reliable newer used car to replace one we lost due to an accident.. your staff worked with us to accomplish that successfully. More

by Moran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I really don’t remember!
May 10, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Bennett | General Manager

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