Back

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

Directions

By Type

2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

May 31, 2022

Pleasant to work with but not much getting done on my problem. Been chasing the answer for 7 months. More

by Trktamer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Jun 07, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

May 29, 2022

Corey was great, finance guy was new and did a form incorrectly so we had to come back in and the battery in my car died within a month of purchase, at least it was still under dealer warranty More

by SJS98071
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Hight
Jun 02, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 28, 2022

Salesman was very informative and lined my grand son up with the type truck he was looking for. Although there was a little run ability problem, it was promptly taken care of and is running well. More

by ONLYGREEN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember salesman’s name.
Jun 02, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 28, 2022

These guys have done a great job working on my Ram truck. This is my first vehicle that I've always taken to the dealership for all service work. More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 02, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback! Sincerely, Joseph Lawson, Service Manager

May 26, 2022

Very close, clean, friendly people, excellent technical support, excellent finance service, i give a shout out to Jason Mossy from dodge in Eugene Oregon More

by BERT1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mosley
May 31, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Robert Bennett | General Manager

May 26, 2022

Super service in every way! !! The tech assistance for the vehicle computer was awesome! Thanks More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name of the technician however will later meet him again
Jun 17, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

May 26, 2022

Was lied to about gas mileage it also costed a lot more then that said in the end More

by RAMSEYCASSANDRA
Recommend Dealer
Yes
Employees Worked With
Cody
Jun 07, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Robert Bennett | General Manager

May 24, 2022

Asked to have front end greased, didn’t get done, told them it’s got grease fittings, gave me a bunch of xxxx about being busy, waitress 2 hrs. More

by Robert.Sawyer2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Jun 01, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Lawson, Service Manager

Jun 01, 2022 -

Robert.Sawyer2013 responded

Sorry won’t be coming back anytime soon, can’t trust you guys anymore, not only did you loose a service customer you lost a future sale on a new rig

May 23, 2022

Absolutely the worst service experience ever! !! After 5 months of at least 2 service appointments that they forgot about, and probably more than 50 un returned phone calls either voice mail, or More

by Pissed off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim and jj
May 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Lithia Chrysler Jeep Dodge of Eugene does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

May 21, 2022

JJ Lawson is great to work with and we’ve followed him from one dealership to another since beginning at Nissan. More

by angco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Lawson
May 26, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your loyalty to our dealership and for taking the time to write this review. JJ’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

...
66
...