Back

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

Directions

By Type

2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

June 11, 2022

They were honest, easy to deal with, and made for a great car buying experience More

by FITTERDENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, John Lamboy, Devin Pratt
Jun 15, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

June 11, 2022

Always a pleasure knowing my vehicle is in good hands! Working with Billy in service makes everything better. More

by tecatetoy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy
Jun 23, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Billy does for Lithia Chrysler Jeep Dodge of Eugene and our customers. Hope to see you again soon! Sincerely, Joseph Lawson, Service Manager

June 11, 2022

Tim Bohn was very helpful with all of my questions, Very happy with my experience. More

by twilsonff2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bohn
Jun 15, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Robert Bennett | General Manager

June 10, 2022

My issue was not resolved properly But they did squeeze I Me in without an appointment More

by DS650-THEBOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jun 17, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Lawson, Service Manager

June 10, 2022

Acted rude adout no haven oil for my truck. I think 5 weeks is long to get recall done. More

by CREDDON4087
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James McLean
Jun 23, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joseph Lawson, Service Manager

June 03, 2022

Prompt service and speedy delivery. The rep was very attentive and helpful and helped me claim a discount coupon. More

by ICONSULT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Lamboy
Jun 08, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Joseph Lawson, Service Manager

June 02, 2022

Jason Mosely our salesman is the only person I would buy a car from. Thanks for employing one of the few honest car salesman I have ever met More

by JASONMENTERPRISES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mosley
Jun 07, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

June 02, 2022

The entire staff was wonderful especially Dakota who was so kind. He showed me what everything did, paired my cell phone and was really patient with me. I will come back here if I ever buy another car. More

by LYNNEVERTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Griesel
Jun 07, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 31, 2022

Fast, fix it right the first time, good price, close, and the best service advisors. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Coffin, Guy Germann, Jason Mosley, Devin Pratt
Jun 01, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback! Sincerely, Joseph Lawson, Service Manager

May 31, 2022

originally didn’t understand warranty/ told something else . Car was in dealership too long. Service advisor did not keep me updated on service or when parts were in for fix. I had to call and check in o More

by FARVERC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Monia
Jun 07, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

FARVERC, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Lithia Chrysler Jeep Dodge of Eugene does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

...
65
...