Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Everyone was very friendly and helpful. Thank you for having the service to get me back home . Thank you for having the service to get me back home . More

They would only communicate via text and not helpful. We have been loyal customers for over 20 years and based on the fact Chrysler won't warranty brake rotors that warped at 27,000 miles nor was the de We have been loyal customers for over 20 years and based on the fact Chrysler won't warranty brake rotors that warped at 27,000 miles nor was the dealership helpful we will never buy Chrysler again or from Lithia! More

Confusing diagnosis on our Jeep TOAD system causing us to have it rechecked by the installer. After that visit we tried to call Lithia service for more clarification for both techs to talk but that phone cal have it rechecked by the installer. After that visit we tried to call Lithia service for more clarification for both techs to talk but that phone call has never been returned and we gave up. More

Being new to the area, I was so thankful having Avery Stephens as my new service advisor. He made sure all my concerns were met and that my Jeep was ship shape in a timely manner. Because of his above an Stephens as my new service advisor. He made sure all my concerns were met and that my Jeep was ship shape in a timely manner. Because of his above and beyond customer service in person and on the phone, I’ve found my Eugene dealership! Thanks Avery More

Generally unsatisfied with services performed at LCJD of Eugene. The check engine marker continues to intermittently light. $170 to repair a worn out wire. Eugene. The check engine marker continues to intermittently light. $170 to repair a worn out wire. More

They took care of my issue in a timely manner and were very helpful in explaining what was to be done. very helpful in explaining what was to be done. More

Today Lithia did us a good turn and reduced the shop bill by half. This restores my faith. Thanks so much to JJ in service and the sales manager. We appreciate your help with this. bill by half. This restores my faith. Thanks so much to JJ in service and the sales manager. We appreciate your help with this. More

I kept having troubles with my breaks and JJ looked it over and found out it was actually the rear-end of my vehicle and fixed it personally for me. Saved my jeep! 1000 ty to JJ and staff! over and found out it was actually the rear-end of my vehicle and fixed it personally for me. Saved my jeep! 1000 ty to JJ and staff! More

Time given for service to be completed has been wrong several times. They fail to communicate that fact until you are there for pick up. If you try to call prior to pick up your told let me find out then several times. They fail to communicate that fact until you are there for pick up. If you try to call prior to pick up your told let me find out then never call you back. More

Nice, fast response in the lot. Salesman had great knowledge of inventory. Very willing to bring up vehicles to compare. Made good suggestions. Cory was very respectful of my conce Salesman had great knowledge of inventory. Very willing to bring up vehicles to compare. Made good suggestions. Cory was very respectful of my concerns about privacy and security of information the dealership required. When he took us to the finance manager, I was pleasantly surprised again. Really nice and competent guy. Thanks for a very pleasant experience in getting us the right vehicle for our needs. More