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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,343 Reviews
Call Dealership (541) 225-5431
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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,343 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

August 05, 2023

They where the east and most helpful people I have ever work with to buy a car More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
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Aug 08, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

Helpful
August 05, 2023

The service staff is very helpful and I really appreciate the car service from/to the Lithia dealership while my rig is being worked on. More

by enickeloutfitters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I bought my vehicle at Lithia Roseburg. The only people I have worked with at the Eugene location are the service staff who have all been great.
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Aug 08, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Sam Barnard, Service Manager

Helpful
August 04, 2023

Their goal is a paycheck, not a customers needs and goals. Never buying here again More

by NANA.ESTRADA19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James brown , Devin Pratt
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Aug 07, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Robert Bennett | General Manager

Helpful
August 04, 2023

Very friendly, knows time is valuable and doesn’t waste your time. Takes care of their customers and puts the customers needs first More

by MIKEHEYNEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo
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Aug 07, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

Helpful
August 04, 2023

Billy and the guys always take great care of me and my gladiator. Thanks guys!! More

by Meltsboro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in service
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Aug 07, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Sam Barnard, Service Manager

Helpful
August 04, 2023

Got me in and called when the issue was found. Gave me options and got me out the door. More

by cnmsimington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and Service
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Aug 07, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Sam Barnard, Service Manager

Helpful
August 03, 2023

They are always there to help a person out. I don't have to wait to get service. What I really like is I can just drop in and they change my oil without an appointment. More

by BIGKINGTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Germann, Justin Leighton, Robert Monia
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Aug 04, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Sam Barnard, Service Manager

Helpful
August 03, 2023

Good people and service but Express Lube is NOT Express. Last two visits were nearly 3 hours. Surely they can do better. More

by JD4720SPRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Griesel
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Aug 08, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Sam Barnard, Service Manager

Helpful
August 01, 2023

Efficient and very professional. It was a great experience. I am very satisfied with this service center. More

by dawngamble123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Paddock
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Aug 02, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you on your next visit. Sincerely, Sam Barnard, Service Manager

Helpful
July 31, 2023

Beware of bogus repairs after service has been completed. I went in for a basic oil change and was shocked after the mechanic identified repairs needed in the future. The problem is I had my brake fluid ch More

by cedean7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Aug 01, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Sam Barnard, Service Manager

Helpful
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