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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,342 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,342 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

August 22, 2023

Had a great experience! Would definitely recommend this dealership for anyonelooking for a good (and honest) deal. More

by JC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Robert Monia
Aug 22, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

August 19, 2023

Took care of our problem and got us back on the road. Excellent service and great communication. Will come back for future service issues. More

by Artshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Barnard
Aug 21, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lithia Chrysler Jeep Dodge of Eugene. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Sam Barnard, Service Manager

August 17, 2023

The service advisor was rude and dismissive and almost let me drive away with an oil leak. More

by Bncef89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy Germann
Aug 21, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Sam Barnard, Service Manager

August 16, 2023

Excellent Very professional but friendly experience. They did a great job of providing me with exactly what I was needing for my vehicle. More

by BILLBASH
Recommend Dealer
Yes
Aug 17, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Sam Barnard, Service Manager

August 14, 2023

Josh was our salesman and did an outstanding job. He spent a great deal of time communicating via text and calls before we drove up to finalize the purchase. We also really appreciated the fina More

by LINDA W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh-Sales. Not sure who the finance mgr was., Jason Mosley
August 13, 2023

The service writers always meet me with respect and listen closely to my concerns. Please note that my name has changed over a year ago. My service writer updated it their system and uses my post-divor More

by qualtierigirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service writers
Aug 14, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Sam Barnard, Service Manager

August 11, 2023

Josh was our salesman and did an outstanding job. He spent a great deal of time communicating via text and calls before we drove up to finalize the purchase. We also really appreciated the fina More

by LINDA W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh-Sales. Not sure who the finance mgr was.
Aug 11, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If you have any questions or concerns, please feel free to contact us as we are always here to help. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

August 10, 2023

Once you get there, the staff are nice and helpful! Setting up appointments on phone is too long of wait! More

by kathyann56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Marley and Billie were attentive!
Aug 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Sam Barnard, Service Manager

August 07, 2023

I had an awesome experience with lithia dodge e very body was as always wonderful to work with More

by ROBERTLSAMS644
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Brian Fisher, Guy Germann, John Lamboy, Justin Leighton, James McLean, Robert Monia, Jason Mosley, Dane Paddock, Devin Pratt, Dakota Griesel
Aug 08, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lithia Chrysler Jeep Dodge of Eugene! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

August 05, 2023

They where the east and most helpful people I have ever work with to buy a car More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
Aug 08, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

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