Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

I bought a new 2500 Ram in June. I've been waiting on a replacement radio for almost 2 months. I am getting frustrated! I've been waiting on a replacement radio for almost 2 months. I am getting frustrated! More

The communication was not what I thought it would be. My car was towed to the dealership after not starting for a couple days. I got one phone call telling me what was wrong with it and didn’t get much o My car was towed to the dealership after not starting for a couple days. I got one phone call telling me what was wrong with it and didn’t get much of an explanation. They didn’t explain the labor cost prior and said that two batteries needed to be changed. I said yes, because there wasn’t many options other than to just get it done. I tried to call back a day later to get more info, and left a message but didn’t get a call back. When my car was done I drove up to Eugene to get it and tried to have the employee at the checkout counter explain to me why the price was so high. He was very short with me and not polite. I’ve had batteries changed in the past and I have never paid so much money for this type of service and labor. If I was from Oregon and knew more about the dealerships in the area I would have had it towed somewhere else. More

Work was done expeditiously but mechanic put greasy fingerprints on headliner. Brought vehicle back in and it was cleaned and vehicle detailed but this should have been caught before I picked up vehicl fingerprints on headliner. Brought vehicle back in and it was cleaned and vehicle detailed but this should have been caught before I picked up vehicle and found the problem myself. More

Has always been there for us Coffe yea creamer sugar goo. Bathroom clean toilet paper soft Bathroom clean toilet paper soft More

Lithia dodge of Eugene has really shifty service and they have no issue selling cars with problems Iv also called and texted them to stop sending me this annoying text asking for a review have no issue selling cars with problems Iv also called and texted them to stop sending me this annoying text asking for a review More

Everyone I delt with was very rude. From the second I stepped out of my jeep, I was asked if I "was in the right place". My service advisor was great though. From the second I stepped out of my jeep, I was asked if I "was in the right place". My service advisor was great though. More

The dealership is always very clean and the staff are always cheerful and helpful. This dealership is centrally located and very convenient for us. always cheerful and helpful. This dealership is centrally located and very convenient for us. More

The person changing tires doesn’t ensure it is reset properly. I have to keep going to les Schwab after each oil change to get the settings right on the vehicle. They don’t clean the outside of the vehi properly. I have to keep going to les Schwab after each oil change to get the settings right on the vehicle. They don’t clean the outside of the vehicle when the grease on the paint. I always have to wash my truck to get the grease off. They need to pay more attention to detail More

The service was good. The people were professional and got the work done on it work done in the reasonable manner. The people were professional and got the work done on it work done in the reasonable manner. More

Great dealership to work with. Quick to respond and put a deal together that worked out for both of us. Very competitive pricing as well. Quick to respond and put a deal together that worked out for both of us. Very competitive pricing as well. More