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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

August 19, 2022

Had routine maintenance performed (oil change). The service was completed up to expectations in the time frame expected. More

by kellypwusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lamboy
Aug 24, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Joseph Lawson, Service Manager

August 17, 2022

Overall it was a good experience. Everyone was very polite and helpful. They have a good selection also. More

by MattDuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Devin Pratt
Aug 22, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

August 17, 2022

There only dealer around and have a good service writer. Great they offer shuttle service too. More

by elyonsjr1292
Recommend Dealer
Yes
Employees Worked With
He is the last desk on right
Aug 22, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Lawson, Service Manager

August 16, 2022

Great service. Walk through was educational and complete. Knowledge of the product was 10/10. More

by ROBERT@TTSGLLC.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory was the main person i worked with. Helped me through the process including ordering the vehicle.
Aug 19, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback! Sincerely, Robert Bennett | General Manager

August 16, 2022

Dane met me half way on an expensive omission in the ad for the car and I appreciate that. More

by DANTHECARDUDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Monia
Aug 19, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

August 15, 2022

They were great took care of the recall took me home and picked me up More

by mikeday1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 18, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Lawson, Service Manager

August 14, 2022

The service performed on my jeep was done perfectly and on time. Thsnk you so much. More

by KAREN.K.CORPRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brown
Aug 17, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

August 13, 2022

Most times we have to come back for rework on engine related issues. After this recent exhaust related re-do, we were told alternator not charging and quoted $1100 to change out. After refusing, we b More

by robin35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
Aug 18, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

August 13, 2022

I was sold a vehicle that I thought was idoling hard and asked them to have the shop look at it. I was told int was normal. 6 months later very loud rattling. Finally got in for an appointment at the servic More

by QPIGGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Fisher
Aug 18, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Lawson, Service Manager

August 04, 2022

Informative and professional as well as very knowledgeable. I would refer others to this dealership. More

by CARW19
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Leighton, Robert Monia
Aug 09, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Robert Bennett | General Manager

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