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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

September 12, 2022

Brian as always is great and made sure that we got everything we needed and understood the terms of the deal. More

by FRGRAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, John Lamboy, Robert Monia
Sep 15, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

September 11, 2022

No complaints! Very good service!Bought auto in 2017 and have used Lithia for all services! Very good experience on all occasions 👧 More

by sharon_fooster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady not forward on this msg.
Sep 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Lawson, Service Manager

September 11, 2022

Prompt service and great notification on estimate of repairs and completion timing. Did great job of hunting for additional problems More

by Dayton
Recommend Dealer
Yes
Employees Worked With
All great
Sep 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

September 11, 2022

The man who took care of my truck that needed work was very helpful in seeing it was done thank u . More

by Eltoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill ?
Sep 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Joseph Lawson, Service Manager

September 11, 2022

I recently got my brakes done here and I feel it was the best price in town and quality of work. I will always be a customer here. The service manager there is incredibly kind and wants the best for your ve More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ
Sep 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Renee, thanks for leaving this wonderful feedback! Sincerely, Joseph Lawson, Service Manager

September 11, 2022

Vehicle was in for a recall and check engine light. Took care of recall and check engine light. More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mosley
Sep 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Joseph Lawson, Service Manager

September 10, 2022

The service writer assumed my truck was a gas engine when it is an EcoDiesel. He never entered the VIN. The person who did the 30000 mile service had never worked on a EcoDiesel. I do not appreciate spendi More

by Grampaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Fisher
Sep 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. Sincerely, Joseph Lawson, Service Manager

September 10, 2022

Our transaction was quick and easy. I would buy here again in the future. Thank you More

by DAVE@HENDERERDESIGNBUILD.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
Sep 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to write such great feedback! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

September 09, 2022

Brain and the team at Lithia kept me in loop during the whole process and were easy to work with. More

by TNTCONSTRUCTION33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Devin Pratt, Dakota Griesel
Sep 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

TNTCONSTRUCTION33, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Robert Bennett | General Manager

September 08, 2022

They were courteous and helpful and efficient. I did not have an appointment for an oil change, they got me in and got it done while I waited. More

by Dcweins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure but it was a very nice lady.
Sep 08, 2022 -

Dcweins responded

I have been using your dealership for several years because of the great service i have always received.

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