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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
2,349 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Verified Customer
September 17, 2022
The staff was friendly and helpful and I didn’t feel any undue pressure from the sales team. They helped me find exactly what I was looking for. undue pressure from the sales team. They helped me find exactly what I was looking for. More
by MDLAFOLLETT
Employees Worked With
Brian Fisher
September 16, 2022
They do not have enough technical personnel, I need a repair, for which they gave me an appointment with a month to wait, after that, I had to wait 5 days without my vehicle, and the repair did not turn repair, for which they gave me an appointment with a month to wait, after that, I had to wait 5 days without my vehicle, and the repair did not turn out well, I have to do the repair again, but they tell me that I have to wait more than a month to be able to do it and apart from that I have to pay again for something that they did not do well the first time More
by migueleliasg@gamil.com
Employees Worked With
Guy Germann, Dane Paddock
September 16, 2022
I told them to service my vehicle and change every fluid on the truck when I checked the oil it had not been changed the fuel filter was not changed and air filter was not changed on the truck when I checked the oil it had not been changed the fuel filter was not changed and air filter was not changed More
by NONE3
Employees Worked With
Billy
September 16, 2022
Dealer fixed the problem by assigning experienced technician No cost I had a similar year Mercedes’ services at the same time Similar service One third the cost technician No cost I had a similar year Mercedes’ services at the same time Similar service One third the cost More
by Dufowg
Employees Worked With
James McLean, Dane Paddock, Dakota Griesel
September 12, 2022
I feel like I’m always overcharged or quoted extra time to do tasks. Last time I was in for an oil change they check marked that they had done all the things (checked tires, filled fluids, etc.). I very qu to do tasks. Last time I was in for an oil change they check marked that they had done all the things (checked tires, filled fluids, etc.). I very quickly learned that they hadn’t filled my windshield washer fluid, although they said they did. They also neglected to tell me my window regulator (to bring window up/down) was under warranty and were quoting me several hundred dollars to fix it. I questioned this, but they continued to quote me a price. Took it to another shop who said it should be covered under warranty. I went back to Lithia and questioned them again, they finally told me it was covered under warranty. More
by NONE3
Employees Worked With
Not sure
