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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

September 23, 2022

Great buying experience. Will return for future purchases. Devin and Cory were great to work with. More

by Skittles97338
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Pratt
Sep 28, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I truly appreciate you taking the time to write about your experience! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

September 22, 2022

I have shared before with you in regards od the terrible experience I had in both visits More

by FAMDAVDUE
Recommend Dealer
No
Employees Worked With
Brian Fisher
September 22, 2022

Great customer service, knowledgeable, quick turnaround , very professional. Always very helpful and pleasant to deal with More

by rod.huber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Robert Bennett | General Manager

September 22, 2022

Always a pleasure bringing our vehicles to Eugene CJD. Our service advisor, Billy, always ensures our experience is above and beyond what we expected. More

by tecatetoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Sep 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Lawson, Service Manager

September 22, 2022

Very disappointing three trips down need forth trip to finish job and get it fixed right More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Sep 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

September 22, 2022

Took a while but got it. Done billy was a great help .good to work with did his best.found what was wrong after a while .ordered part great job More

by Eltoro
Recommend Dealer
Yes
Employees Worked With
Billy
Sep 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Joseph Lawson, Service Manager

September 22, 2022

I would rate this experience as less than a 1 star if I could. I dropped my car off first thing in the morning at 800AM, there is a text line and a call line to get updates on my car. I didn’t receive anyt More

by Dale Wilhelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the name.
Sep 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 19, 2022

They but scratches in my hood that have to be buffed out, careless with people's property. More

by dodgecarmopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept.
Sep 22, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, Joseph Lawson, Service Manager

September 18, 2022

Lithia Eugene Dodge is the best place to get my truck. They had the best price for the truck I wanted. They were easy to deal with and I got the truck at lithia with the best price. Thank you Lithia a More

by LONNIEMCKIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey , Devin Pratt
Sep 21, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Robert Bennett | General Manager

September 18, 2022

Every staff member I encountered was very friendly. J. C. Mclean bent over backwards to get me a good deal. Very pleased More

by Janis Wellentin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, James McLean
Sep 21, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Robert Bennett | General Manager

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