Back

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

Directions

By Type

2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

September 29, 2022

Good friendly people, quick service. Always had good luck with them. we drove 100 miles to get our vehicle serviced by this dealership. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff
Oct 04, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joseph Lawson, Service Manager

September 28, 2022

They got me right in and diagnosed my check engine light at no cost, then changed my oil right away, after that they were willing to service my transmission right then. My dealership in klamath falls would More

by Makinson5@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember her name she was super nice and helpful
Sep 28, 2022 -

Makinson5@aol.com responded

Thank you lithia of eugene

September 26, 2022

I bought a used truck and it had issues right off the lot. Dealership unwilling to work with me on trading that in and getting something else. Will tell everyone about my experience More

by KYLEHANSEN5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Lamboy
Sep 29, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to share your recent experience at Lithia Chrysler Jeep Dodge of Eugene. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Robert Bennett | General Manager

September 26, 2022

Brian was awesome to work with! Third truck i’m buying out of portland! worth the drive! More

by EDDYSUKHOY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Robert Monia
Sep 29, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

September 25, 2022

Wonderful customer service skills. Corey get a wonderful job representing your company and making sure we got the very best vehicle for our family! I we certainly are looking to use Co More

by SUJACKWILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
Sep 28, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I appreciate you taking the time to share this review with us! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

September 24, 2022

I've taken my truck and Van in several times and I can honestly say this dealership has never fixed a single thing for me. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember
Sep 28, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

September 24, 2022

Dakota was great! Extremely helpful and informative. Robert did a great job coordinating with a partner dealer in another state to get my car registered. More

by SAMUELFSTROBEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Monia, Dakota Griesel
Sep 28, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your compliments and kind words mean so much to me and our team! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

September 23, 2022

I’m so glad I can bring my car here for service. They do such a good job of taking care of my car. More

by Gabba
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Dept. Employees
Sep 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Lawson, Service Manager

September 23, 2022

Lithia Dodge Eugene will be my go to shop for reliable service and yes I recommend it to others. Billy, Seth we're very knowledgeable. Estimates and repair times were reasonable. More

by ric3ds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy and Seth
Sep 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Joseph Lawson, Service Manager

September 23, 2022

Had issue with car , scheduled appointment. They found problem and fixed in timely manner, am very pleased More

by timmandht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Paddock
Sep 28, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I truly appreciate you taking the time to write about your experience at our service department. Sincerely, Joseph Lawson, Service Manager

...
52
...