Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

This is the finest service department I have experienced in 25 years of Jeep ownership. in 25 years of Jeep ownership. More

The people that run and work at this dealership have integrity and do right by the customer. I had an ongoing issue with a pre-owned vehicle. They honored their commitment to quality by taking responsib integrity and do right by the customer. I had an ongoing issue with a pre-owned vehicle. They honored their commitment to quality by taking responsibility and fixing the issues without question and at no cost to their customer (me). Great customer service in all departments involved. The general manager even came out shook my hand and ensured me that the issue would be taken care of. I will be a returning customer when i purchase my next vehicle. More

I was very happy with my oil change and recommendations for future services. The check in process was super quick and efficient. for future services. The check in process was super quick and efficient. More

Good people, good service done on time as promised in professional and competent manner, thank you. professional and competent manner, thank you. More

They were very helpful and considerate, giving me a ride home and to the dealership. home and to the dealership. More

This was the third vehicle I have purchased from you and have been treated like a king by every one at the dealership thanks have been treated like a king by every one at the dealership thanks More

Everyone is very helpful and kind. I appreciated their patience and compassion for when I had issues with my credit card I appreciated their patience and compassion for when I had issues with my credit card More

I had to wait 3+ weeks for an appointment. Cost was too high for a simple repair. Part was under $90. I was charged over $440 to change a air flow valve on the top of the motor. To top it all Cost was too high for a simple repair. Part was under $90. I was charged over $440 to change a air flow valve on the top of the motor. To top it all off the car is still having the issue I took it in for. This is not my first experience like this with the dealership shop. I wish I would have learned my lesson before and found another mechanic. More

Love the employees but my car still doesn’t work correctly. :( my battery is still not working. correctly. :( my battery is still not working. More

AVOID THIS DEALER! Complete waste of time. Lured in with bait and switch, aggressive marketing tactics. 12/15/22: Dealer posted an ad on cargurus without photos-just t Complete waste of time. Lured in with bait and switch, aggressive marketing tactics. 12/15/22: Dealer posted an ad on cargurus without photos-just the asking price and mileage. I inquired about the vehicle, requesting photos. The sales rep texted me, and we began a dialogue, he sent a few photos that the current owner took, and we spoke live. Sales rep stated that they would not receive the vehicle in on trade until 12/28/22 when the customer's new car arrived. Meanwhile a second person from the dealer, quite entitled stated that she would need some information from me (referring to my original inquiry) via text. I told her I was already working with someone from the dealership, and to back off. Then the emails started pouring in--one dealer promotion after another, as well as individual vehicle listings that had no resemblance to the vehicle I inquired about. Had to unsubscribe from that. 12/28 came and went. So on 12/29 I followed up and it magically "just appeared" and they sent over more photos of specific areas I was concerned with. Once satisfied, I sent them my drivers license and insurance card, and requested their banking info so that I could wire the funds (Oregon dealer, I live in Connecticut). After providing them all my information they called and said "well now that we have the truck we have decided to sell the vehicle at $21,900, not the $16,900 we originally quoted. I replied that I didn't care, they can find someone else (and no doubt they will) but what a colossal waste of everyone's time and just a greedy, crooked dealership move. I feel sorry for people who have to deal with this dealership. Zero integrity in their business dealings. More