
Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
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2,350 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
The people that run and work at this dealership have integrity and do right by the customer. I had an ongoing issue with a pre-owned vehicle. They honored their commitment to quality by taking responsib integrity and do right by the customer. I had an ongoing issue with a pre-owned vehicle. They honored their commitment to quality by taking responsibility and fixing the issues without question and at no cost to their customer (me). Great customer service in all departments involved. The general manager even came out shook my hand and ensured me that the issue would be taken care of. I will be a returning customer when i purchase my next vehicle. More
I was very happy with my oil change and recommendations for future services. The check in process was super quick and efficient. for future services. The check in process was super quick and efficient. More
I had to wait 3+ weeks for an appointment. Cost was too high for a simple repair. Part was under $90. I was charged over $440 to change a air flow valve on the top of the motor. To top it all Cost was too high for a simple repair. Part was under $90. I was charged over $440 to change a air flow valve on the top of the motor. To top it all off the car is still having the issue I took it in for. This is not my first experience like this with the dealership shop. I wish I would have learned my lesson before and found another mechanic. More