Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Great service. I would highly recommend this dealership to my friends and family. I am pleased with the service I received. I would highly recommend this dealership to my friends and family. I am pleased with the service I received. More

The communication was excellent from start to finish. We knew exactly what services were being done. Also the work was done within the original time estimate. We knew exactly what services were being done. Also the work was done within the original time estimate. More

When my car was totaled, the only person I even considered asking for help to find a new car was Jason. His integrity and professionalism has always impressed me in the years I have known him. Very considered asking for help to find a new car was Jason. His integrity and professionalism has always impressed me in the years I have known him. Very grateful and pleased with my new car, and the way he went above and beyond to ensure I would be in a car he would trust his family in. More

Great customer service and is great experience overall. I thought I’d hate not being able to make an appointment for my oil changes but it’s actually kind of nice to just pick a day and bring a book along. I thought I’d hate not being able to make an appointment for my oil changes but it’s actually kind of nice to just pick a day and bring a book along. I also appreciate that they never try to talk me into additional services! More

When you purchase a used car from the dealer it’s always a bit more, but you’re buying confidence that the dealers has gone through the car and it’s solid. I bought my used Wrangler and turns out it had MAN a bit more, but you’re buying confidence that the dealers has gone through the car and it’s solid. I bought my used Wrangler and turns out it had MANY issues. It came with a 3 mi th warranty and I was told that if ANYTHING goes wrong it would be taken care of. I took it in with a long list of problems, most of which were fixed. Chrysler and Lithia decided not to fix the massive roof leaf, instead want to charge me $1,500. Dione my sales guy, who lied and was the classic used car salesman didn’t stand behind what they sold. I’ve got a Dodge and a Jeep, have been a loyal customer to the brand for many years. This treatment is absurd, and I can’t believe we in Eugene are allowing a predatory dealership like Lithia survive in our community. I’ll be following up with some community involvement, I’m sure I’m not the only one. On top of that you’ve lost a loyal brand customer, we’ll be switching to competitors. If I could give 0 starts that’s what it would be. You should be ashamed of yourselves treating people like this, and not standing behind what you sell. More

I contacted lithia online I was honest and they were also. Sent pictures and discussed where we were at as far as the deal. Feel like we met in the middle and they even delivered the wrangler to my hou also. Sent pictures and discussed where we were at as far as the deal. Feel like we met in the middle and they even delivered the wrangler to my house. I will say my wife and I did go to the lot to test drive and look over the wrangler. At that time we were still unsure, so we said we needed to think more on it. No pressure as they wanted us to be happy with our purchase. Finished the deal from home. Great experience. I have purchased from Eugene Lithia in the past. More

Everyone was very friendly and helpful. Took time to explain everything so I could understand it. Very helpful Took time to explain everything so I could understand it. Very helpful More

The servicer Billy did a great job with my jeep. Was very personable and helpful throughout the whole process. They went above and beyond to make sure my vehicle came back in prime condition. I high Was very personable and helpful throughout the whole process. They went above and beyond to make sure my vehicle came back in prime condition. I highly recommend Lithia Jeep Dodge & Ram. More

Excellent customer service every time! Friendly and helpful!! Prompt and great drivers for courtesy shuttle! Friendly and helpful!! Prompt and great drivers for courtesy shuttle! More

The service workers were great. The manager however told my husband to shove his paper work up his xxx. He was horrible. We bought my vehicle certified. We were told everything woul The manager however told my husband to shove his paper work up his xxx. He was horrible. We bought my vehicle certified. We were told everything would be covered only to find out nothing was covered. The worst service. We will never go there again. More