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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,350 Reviews
Call Dealership (541) 225-5431
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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,350 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

February 01, 2023

Staff seems helpful when making appointments or explaining services needed and what costs are involved More

by KTANDKC03
Recommend Dealer
Yes
Employees Worked With
Seth Coffin
Report | Print
Feb 02, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Joseph Lawson, Service Manager

January 31, 2023

my experiences at this dealership have always been positive… Very good service… Very friendly people to work with… Very accommodating… Getting the work done before anticipated. More

by DARNOLD2020
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Leighton, Devin Pratt
Report | Print
Feb 02, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

January 29, 2023

Billy in service treated me very well. Very customer oriented Gary in the parts dept was very nicevas well More

by btracefan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in service
Report | Print
Jan 31, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Lawson, Service Manager

January 28, 2023

Everything is great but service department needs a lot of work maybe hire somebody can return phone calls…that would be amazing More

by BRYSONTRUCKING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Pratt
Report | Print
Jan 31, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Lawson, Service Manager

January 28, 2023

Very positive experience. Brian was knowledgeable and didn't pressure me to purchase. Good experience. More

by YHUDLOW8444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
Report | Print
Jan 31, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Brian's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

January 28, 2023

I was taken care of very quickly when I arrived. Your representative was pleasant and professional. Service was performed as needed. More

by CashyBoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
Report | Print
Jan 31, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you down the road. Sincerely, Joseph Lawson, Service Manager

January 25, 2023

Courteous and helpful staff and efficient, time saving service. I had some recall work done on a Camry. Miss the popcorn! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jan 26, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Lawson, Service Manager

January 24, 2023

Billy in service does everything right the first time. even got me a ride home. More

by Mopar
Recommend Dealer
Yes
Employees Worked With
Billy in service
Report | Print
Jan 25, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Joseph Lawson, Service Manager

January 23, 2023

Dylon was awesome and got me financed and into a great car in just a few hours. I will definitely keep Lithia in my mind if I ever decide to buy another vehicle. I've even recommended him to a friend of m More

by KBJORNSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dylon bennett
Report | Print
Jan 24, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Robert Bennett | General Manager

January 23, 2023

Prompt work on same day schedule. Great customer facilities. Follow up repairs were planned and cost reviewed More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
Report | Print
Jan 24, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you down the road. Sincerely, Joseph Lawson, Service Manager

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