Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

The people are awesome! Super friendly and responsive. My only feedback is to hire more people! Your staff is overworked and you risk losing good people if you dont get them Super friendly and responsive. My only feedback is to hire more people! Your staff is overworked and you risk losing good people if you dont get them more help More

They got me in quickly and addressed the problem promptly. Worked with my warranty to get me the best coverage they could. Very professional and polite. promptly. Worked with my warranty to get me the best coverage they could. Very professional and polite. More

Called needed garage door opener sent to me. Left in trade in. Never sent no call. Left in trade in. Never sent no call. More

Well… I had to wait many months for a specialized key to even appear at this dealership. once it arrived, it took 3 tries to program my new key to my travel van. I was asked time and again to “be patient”. even appear at this dealership. once it arrived, it took 3 tries to program my new key to my travel van. I was asked time and again to “be patient”. My patience paid off, in the end, for now I finally have 2 keys for my vehicle. Marlie was exceptionally on top of communicating with me, and recognizing the key problems at the end. She set me up with the right guy to fix it. All good at the end. And the price was lower than I expected. More

I’ve had multiple bad experiences here. The most recent one was by far the most frustrating experience I’ve had at a dealership ever.I’m not sure if it’s poor training or just a lack of car The most recent one was by far the most frustrating experience I’ve had at a dealership ever.I’m not sure if it’s poor training or just a lack of care. More

I can always count on them, solving my car problems and fixing it in a short amount of time. fixing it in a short amount of time. More

Service was quick and cost was reasonable. You fixed the problem and the whole experience was hassle free. Thank you. You fixed the problem and the whole experience was hassle free. Thank you. More

Service department told me I needed an $1,100 part to fix it. I went to Cottage Grove Dodge service department for a second opinion and they found the problem was a loose fuse and only charged me $150! it. I went to Cottage Grove Dodge service department for a second opinion and they found the problem was a loose fuse and only charged me $150! More

The service department is awesome! Especially Billy Pinz. Great person, always available to help. That’s why I drive so many miles to get service on my Ram 2500! Especially Billy Pinz. Great person, always available to help. That’s why I drive so many miles to get service on my Ram 2500! More

Very polite and helpful Courteous on time very clean waiting room Very friendly and on time waiting room Very friendly and on time More