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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

March 13, 2023

Was a very good experience. He flow from sales presentation to closing was fast and easy. More

by PURPOSE7799
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grigsby, Devin Pratt
Mar 13, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

March 11, 2023

Best car buying experience I’ve ever had! Everyone was so nice and the process was so easy. Will definitely buy from you guys again! Thank you!! More

by BRITTNIBLOOMBERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Monia, Dakota Griesel
Mar 13, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

March 08, 2023

Really nice place and comfortable seating but the customer service can be a lil short with you in my experience. The feeling of, “I’m too busy to answer your questions”. Also I question if they real More

by No ThankYou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Mar 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joseph Lawson, Service Manager

March 07, 2023

Great, easy dealership to work with! No hassling and very respectful. I would definitely buy from them again! More

by Fireyes01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce, Devin Pratt
Mar 07, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

March 07, 2023

When turning in my paperwork, the person doing the paperwork did not inform me that if I report an address with a post office box that DMV will send me a letter making me prove I am an Oregon resident More

by WILEYH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Robert Monia
Mar 09, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

March 06, 2023

Thank you for the fantastic service to my car. Every time!!!😀 always timely with friendly employees and service done right! More

by DEBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service woman is GREAT
Mar 07, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you down the road. Sincerely, Joseph Lawson, Service Manager

March 06, 2023

We ordered a gladiator diesel with every thing,in including heavy duty tow package,did Not get brack controler,had oil changed and a week later light comes on no window fluid,they do not check basic More

by MLAOS
Recommend Dealer
No
Employees Worked With
JOE
Mar 09, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

March 04, 2023

Way overly aggressive. Rude overtired to take over banking. Car was defective! Showed the Problems not even Looked at. Then tried to use the fix to pressure sales.i am ng More

by LARRY FLOYD WIMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 07, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Lithia Chrysler Jeep Dodge of Eugene does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

March 03, 2023

Outstanding customer service, The salesman know how to find what you are looking for. A great car buying experience! More

by Tyler McNurlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Monia, Jason Mosley
Mar 06, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lithia Chrysler Jeep Dodge of Eugene. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

March 02, 2023

Very friendly and professional great selection and the price was the best that I have ever seen advertised More

by BROWNTHEWB2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deion, Guy Germann, Robert Monia
Mar 02, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Lithia Chrysler Jeep Dodge of Eugene would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

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