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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews
Call Dealership (541) 225-5431
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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

March 26, 2023

Great experience very well time management very polite service tech comfortable waiting room, polite staff. Thank you More

by Muttaire
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Guy Germann, John Lamboy, Justin Leighton, James McLean, Robert Monia, Jason Mosley, Dane Paddock, Devin Pratt, Dakota Griesel
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Mar 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Robert Bennett | General Manager

March 26, 2023

Staff is courteous and knowledgeable. One issue I had was that I made an appointment to have Ram mud flaps installed on my 2021 Ram 2500. Well the morning of my appointment I was told tha More

by matthew.a.carter13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department is not listed to rate.
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Mar 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Bennett | General Manager

March 26, 2023

They were very pleasant and professional, took care of my needs on an oil change I do every month and half. More

by jim.morse8704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She’s not on your list, not sure what her name was.
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Mar 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Robert Bennett | General Manager

March 26, 2023

Tim Bohn always goes above and beyond to make sure i am provided with the best service possible. More

by jasonlockett21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bohn
Report | Print
Mar 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Robert Bennett | General Manager

March 25, 2023

Great people easy to work with and caring. Would send my family there to buy a vehicle! More

by OAKIEDOAKAUTOMOTIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lamboy, Robert Monia
Report | Print
Mar 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Robert Bennett | General Manager

March 25, 2023

Jake is the xxxx! Best experience with a service department anywhere, ever. Thanks Jake! More

by MoparJoe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service ?? ?? ?? ?? ??
Report | Print
Mar 30, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Bennett | General Manager

March 25, 2023

Very professional, Salesman wasn’t pushy. I’ll be back again Thank you again for the amazing service More

by MELANIEAWILTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Robert Monia
Report | Print
Mar 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Robert Bennett | General Manager

March 25, 2023

Very courteous and helpful! !! They always get me an appointment quickly and and get the service done right away. More

by Tiffany sain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA. I didn’t use any of these departments.
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Mar 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Robert Bennett | General Manager

March 25, 2023

I could not have asked for better in any department. Everyone was helpful and professional. More

by JUDY98133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hogan , John Lamboy, Devin Pratt
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Mar 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Robert Bennett | General Manager

March 24, 2023

it's great if you want to buy something and they are great at sales but if you want any service they don't answer the phone or call back you have to go down there to get an appointment More

by JODIE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genetic phone number on google
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Mar 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Lithia Chrysler Jeep Dodge of Eugene does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

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