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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews
Call Dealership (541) 225-5431
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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

April 12, 2023

What's there not to like. The guys are professional and they do their best to make your visit enjoyable. More

by mabinouris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mosley
Report | Print
Apr 13, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Sam Barnard, Service Manager

April 12, 2023

Great sales experience! I appreciate John Lamboy’s quick responses and making it an easy process. More

by EDSTRONGPDX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Lamboy, Robert Monia
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Apr 13, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for leaving this awesome review of our dealership. John truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

April 12, 2023

Service desks were well staffed in early morning to quickly handle the intake of customers vehicles. Staff seemed energetic, helpful and pleasant. More

by DN75@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Jacob Mayes
Report | Print
Apr 13, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Sam Barnard, Service Manager

April 12, 2023

You folks are always great Great great great great great great great great great great More

by KEVINMPHD
Recommend Dealer
Yes
Employees Worked With
Billy ?
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Apr 13, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Sam Barnard, Service Manager

April 10, 2023

Pleasant staff. Very helpful and knowledgeable. Did well with communications for updates and when service complete. More

by A_Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brown
Report | Print
Apr 11, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Barnard, Service Manager

April 10, 2023

Oil change good I had a check engine light on and they pulled the code and explained what it was More

by BERYKIM
Recommend Dealer
Yes
Employees Worked With
Jake checked me in
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Apr 11, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Sam Barnard, Service Manager

April 10, 2023

Great service, always examines any concerns of mine. Can always estimate time required closely and arranges courtesy van if needed. Cost is reasonable. More

by Suemcq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth in service.
Report | Print
Apr 11, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Sam Barnard, Service Manager

April 09, 2023

Basically you had the closest looking vehicle that I could find to my vehicle , which was totaled by someone not paying attention ! That left me with just my truck. I needed something for my wife and me More

by DSTALCUP01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember !, John Lamboy, Devin Pratt
Report | Print
Apr 11, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for providing this feedback about your experience at Lithia Chrysler Jeep Dodge of Eugene. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to me at your earliest convenience. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

April 08, 2023

They did a great job of getting me in and out of servicing my car. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mosley
Report | Print
Apr 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Barnard, Service Manager

April 08, 2023

Unresolved issues with my last 2 visits. Dealership suggested I contact JEEP directly. Not particularly helpful. More

by AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Fisher
Report | Print
Apr 11, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Sam Barnard, Service Manager

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