Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Great Experience John was great and worked to get us the best deal! The process was easy and we got a wonderful deal for our new Jeep! John was great and worked to get us the best deal! The process was easy and we got a wonderful deal for our new Jeep! More

Great experience. I live in Bend but contacted this dealer while on vacation in Hawaii. I ordered a factory built 2018 Grand Cherokee with Dane and everything went smo I live in Bend but contacted this dealer while on vacation in Hawaii. I ordered a factory built 2018 Grand Cherokee with Dane and everything went smoothly. Picked up the vehicle about 7 weeks later. Great price, great service, great car. More

Very friendly folks and thorough. Dave is friendly and knowledgeable. Had an oil change done he even found someone to wash and vacuum the vehicle, ordered parts for a recall and fixed Dave is friendly and knowledgeable. Had an oil change done he even found someone to wash and vacuum the vehicle, ordered parts for a recall and fixed the easy out feature. More

Painless process, very efficient We stopped in two times, to look, then to test drive. The price was right and they helped make the deal happen... overall one of the best new car pu We stopped in two times, to look, then to test drive. The price was right and they helped make the deal happen... overall one of the best new car purchases I've experienced. More

Excellent customer service My service advisor Daryl Hummell gives me the best customer service there. He takes time to review everything that my vehicle needs from the time I br My service advisor Daryl Hummell gives me the best customer service there. He takes time to review everything that my vehicle needs from the time I bring it in and letting me know what went on when it was finished. He treats me like family. He lets me know up front the cost of what needs done. I would recommend going to see him anytime. He tells you upfront the cost and what needs to be done. More

Daryl! I began my experience very stressed out about getting my car fixed quickly, efficiently, and at low cost to me as someone who is new to owning a Jeep. I began my experience very stressed out about getting my car fixed quickly, efficiently, and at low cost to me as someone who is new to owning a Jeep. Daryl went above and beyond to make sure I had a great experience. He answered every single question I had thoroughly and so that I, someone who knows very little about cars, would easily understand it. He made sure that I felt respected and valued following a negative experience I had dropping my car off with one of his coworkers. The greatest thing from this experience is that not only does Daryl listen but he genuinely listens. You can tell that his role is not just a job to him but that he both loves the work he does and cares about the people he does it for. My Jeep is back to 100% due to Daryl's incredible service and communication with the team/individual fixing what was wrong. Thank you Daryl for making me comfortable in a new situation. More

MITCH!!! Our dslesman was a hoot! It eas the most enjoyable car buying exoerience we've ever had! Mitch was very helpful! We have slready reccomended him and L Our dslesman was a hoot! It eas the most enjoyable car buying exoerience we've ever had! Mitch was very helpful! We have slready reccomended him and Lithia to many friends! More

Did not complete work properly Brought in for recall. When vehicle picked up warning lights on in dash. Clearly never checked after reprogramming. Service writer brought vehicle aro Brought in for recall. When vehicle picked up warning lights on in dash. Clearly never checked after reprogramming. Service writer brought vehicle around front.. He did not notice either. Not very confident of service department. More

Happy with service My Dodge Grand Caravan had a cracked oil filter housing. The part was ordered and then replaced with a minimum of inconvenience to me. I was offered My Dodge Grand Caravan had a cracked oil filter housing. The part was ordered and then replaced with a minimum of inconvenience to me. I was offered a courtesy ride to and from my home and that was greatly appreciated. Everyone I dealt with was pleasant. Thanks. More

15000 service James got me in quickly, at a good price. I have always received good service with the Lithia service department and today was the same. James got me in quickly, at a good price. I have always received good service with the Lithia service department and today was the same. More