Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

INCOMPLETE SERVICE WORK. ALWAYS SOMETHING MORE WRONG HAVE HAD LITTLE LUCK WITH THIS SERVICE CENTER. I BOUGHT LIFETIME OIL CHANGES SO I AM IN THERE ALOT AND ALWAYS SOMETHING WRONG AFER I PIC IT BACK UP. H HAVE HAD LITTLE LUCK WITH THIS SERVICE CENTER. I BOUGHT LIFETIME OIL CHANGES SO I AM IN THERE ALOT AND ALWAYS SOMETHING WRONG AFER I PIC IT BACK UP. HERE IS MY HISTORY IN MY OPTION. 1. WHEN I PURCHASED IT HEADLIGHTS WEREN'T ADJUSTED AND SPEEDOMETER WASN'T CORRECT. BROGHT IT BACK IN FIXED HEADLIGHTS AND SPEEDOMETER. LEFT DEALERSHIP AND NO GAUGES WORKED HAD TO BRING IT BACK IN NEXT DAY TO FIX AGAIN ( TIME AND FUEL) 2. OUTSIDE TEMP GAUGE READS 182 DEGREES AND ITS 78 OUTSIDE INTERMITENTLY. BROUGHT IT IN CANT SIMULATE ISSUE! HAPPENS ONCE A MONTH. 3. BROGHT IT IN FOR OILD CHANGE AND TRUCK WAS DROPPED OFF LIFT SPILLING OIL EVERYWHERE AND DESTROYING NERF BAR. ( THEY REPLACED NERF BAR ) HAS HAD OIL LEAK EVER SINCE THAT DAY HAVE BROUGHT IT BACK FOR OVER A YEAR AND THEY CAN'T FIGURE IT OUT. 4. HAVE HAD RECALL AFTER RECALL. 5. BROUGHT TRUCK IN FOR RECALL OF WATER PUMP. PICKED UP AND HAD COOLANT LIGHT ON EVERYTIME I STARTED IT. HAD TO BRING IT BACK AGAIN TO BLEED THE SYSTEM. NOW INSIDE AND OUTSIDE OF TRUCK HAD COOLANT SMELL. 6. HAD TO MAKE NEW APPOINTMENT TO FIND OIL LEAK AGAIN!!! THESE ARE JUST SOME OF THE ISSUES WITH THE SERVICE I HAVE BEEN GETTING . THE SEVICE DESK GUYS HAVE BEEN HELPFUL BUT THE SERVICE ON MY TRUCK HAS BEEN VERY FRUSTRATING. WOULD LIKE A CALL FROM SOMEONE ON THIS. More

Great service! Friendly service, took time to answer all my questions! Great experience. Got a good deal on my trade & got into the car i wanted. Good customer servi Friendly service, took time to answer all my questions! Great experience. Got a good deal on my trade & got into the car i wanted. Good customer service! More

Buying new car Im single parent and hard-of-harding/deaf. Opportunities to find a good job to provide for my family is harder to come by because my communication bar Im single parent and hard-of-harding/deaf. Opportunities to find a good job to provide for my family is harder to come by because my communication barrier. Justin Leighton didn't just put on a happy face and "meet and greet", but he showed me he actually care about his customers' needs and sympathize with his customers. Once Justin Leighton found the car that best suited my family need for a reasonable price, Robert Monia went the extra mile for the best financing possible and took time in explaining the detail and packages that could save a pretty penny in the long run. The only thing I found to be frustrating is the cramp spaces due to construction and potential customers driving back-and-forth in half the size of the car dealership lot. All in all, it was a good experience that benefited me and my family well, thanks to the crew of Lithia Chrysler Jeep Dodge of Eugene. More

Water Pump Replacement Went in for a Water Pump replacement and the Service Center was very responsive. They got my truck right into Service and completed the job in less ti Went in for a Water Pump replacement and the Service Center was very responsive. They got my truck right into Service and completed the job in less time then estimated. More

Great Customer Service All of the customer service staff are knowledgeable, courteous, and professional. The service manager, Matt, responded promptly to my email inquiry. I All of the customer service staff are knowledgeable, courteous, and professional. The service manager, Matt, responded promptly to my email inquiry. I had a fuse under the hood go out and they replaced it without charge. It took a while to locate this unusual problem. More

Fast and courteous Only issue is construction and difficult to park and get into service area. New facilities when complete will be an improvement. Fast service and wi Only issue is construction and difficult to park and get into service area. New facilities when complete will be an improvement. Fast service and will definitely be back More

Daryl was GREAT to work with‼️ I definitely appreciated the service and calmness of Daryl when I called in a panic as my Jeep had quit on me.. He handles the questions well and help I definitely appreciated the service and calmness of Daryl when I called in a panic as my Jeep had quit on me.. He handles the questions well and helped reassure me of the process and etc.. thank you More

Thanks Mitch!! Mitch explained everything through the buying process in depth, I so appreciate his hard work to get a great deal done also had a minor issue with a p Mitch explained everything through the buying process in depth, I so appreciate his hard work to get a great deal done also had a minor issue with a paint blemish that Mitch was EXCEPTIONAL not only giving me a rental car but truly caring about me through the process, thanks again Mitch More

Great! Our salesman was very helpful friendly and easy to work with Brian Fisher did a fantastic job locating a Jeep for us and meeting are needs A+ Our salesman was very helpful friendly and easy to work with Brian Fisher did a fantastic job locating a Jeep for us and meeting are needs A+ More

Very easy start to finish. I thought the process was extremely easy from start to finish. The three guys we worked with were all professional and easy to work with. Would defini I thought the process was extremely easy from start to finish. The three guys we worked with were all professional and easy to work with. Would definitely recommend the dealership to family and friends. More