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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews
Call Dealership (541) 225-5431
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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

October 27, 2020

You got us in quick and fixed the major issue on my Jeep. You then helped do my maintenance that was needed. Overall an amazing job and you wasted no time. More

by Paige Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Report | Print
Oct 29, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review, Paige! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Joel Hazen, Service Manager

October 26, 2020

Our experience at Lithia Dodge was great! Justin had our Passat waiting for us to test drive. The easiest car purchase ever! Highly recommend this dealership. More

by BLONDE5775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Leighton
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Oct 29, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Ryan Brown, General Sales Manager

October 24, 2020

David Franklin is the reason I do business with Lithia Dodge in Eugene. Period!!! He is honest, caring and a credit to your business.l More

by STEENMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bleisch, David Franklin
Report | Print
Oct 29, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your great review! We're glad to have David on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ryan Brown, General Sales Manager

October 18, 2020

I was the dodge to rave my the front window they reprogram. They did a great job the office people were very good and friendly. More

by Frosty46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Report | Print
Oct 21, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Matthew Sidman, Service Manager

October 12, 2020

Always received great service when Mike was there. Last 2 times I had to deal with Chase who did not put my appt on the books twice, never apologized never even acknowleged that he did not put my appts on More

by dhilda1261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase and I would rate him a zero
Report | Print
October 11, 2020

I can count on them to take care of my vehicle and let me know what I need in the future. Promote, professional service Always!! More

by JHOPEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Report | Print
Oct 14, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Matthew Sidman, Service Manager

October 09, 2020

They did Quick work for me. They Fixed the issue. Then Fixed the issue caused by the fixed issue as well. No Charge! Good stuff. More

by ANT_2ONIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
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Oct 13, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Chrysler Jeep Dodge of Eugene, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Matthew Sidman, Service Manager

October 06, 2020

Not bad. Although the answer to a problem with the emergency brake was to jam on it as hard as I can then release. This would allow the pedal to fully extend. I don't think the answer should be to do More

by cfrederick1997
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Hazen
Report | Print
Oct 08, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Matthew Sidman, Service Manager

October 06, 2020

I bought y first Ford from You 17 years ago & had great service here & the Boise store. Moved back to Lane County 3 years Ago & visited Kendal for service. Escaped without service & went straight to Li More

by Tom hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Report | Print
Oct 08, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Matthew Sidman, Service Manager

October 06, 2020

Timely ness And quality of work was very professional. I’m very happy with the work they did so far everything works as expected Thank you very much and I’m very happy with the work they did And I’ll be More

by Jeffrey Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Report | Print
Oct 08, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Matthew Sidman, Service Manager

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