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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

November 10, 2020

Very fast and efficient service. It was nice too be able to schedule an appointment online. The service was done a lot faater than I was expecting. More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Nov 12, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Joel Hazen, Service Manager

November 09, 2020

I have been bringing my vehicles in for oil changes, regular maintenance and even major repairs for four years now. They fixed my front-end after ice storm damage and my electric door lock system now wo More

by Bentwood Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Coffin, Joel Hazen
Nov 12, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Joel Hazen, Service Manager

November 08, 2020

The service staff were very helpful and courteous. The recall item was replaced within an hour. The service advisor texted me when my pickup was finished. More

by GARY_I4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Nov 12, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Joel Hazen, Service Manager

November 07, 2020

The people at this dealership of great just because you're old and don't know what you're talking about they don't take advantage of you they listen and help they're great people there More

by LOLAHOEPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Hazen
Nov 10, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Robert Bennett | General Manager

November 05, 2020

The dealership was fantastic! Our sales representative, Brian Fisher, was awesome! Great job! We leased this car from CT for our son who was traveling to attend graduate school at The University of Oregon. More

by CMCHUGH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brown, Brian Fisher, David Franklin, James McLean, Dane Paddock
Nov 10, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ryan Brown, General Sales Manager

November 03, 2020

I have been very pleased with the customer se Tvice I have received. They are very kind and thoughtful. I will definitely buy my next car from them. More

by Vickifite
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Nov 05, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Joel Hazen, Service Manager

November 03, 2020

They do not care. My salesman would not call back when he said and he set a appt up and didnt show up for it then he didnt call at all More

by ROCKINGCHAIRQUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dane Paddock, Dakota Griesel
November 02, 2020

Wonderful service! Thank you very much! Wonderful service! Thank you very much! Wonderful service! Thank you very much! Wonderful service! Thank you very much! Yep More

by CHRISPLOSION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Nov 05, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Joel Hazen, Service Manager

November 01, 2020

Garbage service dept. I bought my truck from here and get it serviced where I buy. Always done that. They told me even though their service dept is open, they can't help me with diagnostics on the weekend. I More

by Curtis Rowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Franklin, Joel Hazen
October 28, 2020

Royce was great to work with buying the vehicle was very easy, we have purchased our last 2 vehicles here and we will be back again!! More

by RP68CAMARO
Recommend Dealer
Yes
Employees Worked With
Devin Pratt
Nov 02, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Ryan Brown, General Sales Manager

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