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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

December 17, 2020

It was a very simple, easy fast transaction. Everyone was professional and made sure everything was taken care of at the time of purchase. Would gladly do business with justin and Dane again. More

by JOSHTMANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Leighton, Dane Paddock, Devin Pratt
Jan 08, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ryan Brown, General Sales Manager

December 17, 2020

Always thorough and very pleasant to work with. I appreciate the ease of the drop off and pickup of the vehicle. Thank you! Amy Hall More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Dec 22, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Robert Bennett | General Manager

December 17, 2020

Have been having issues getting my jeep taken care of, thought we had it resolved because they said they would move it up the chain to make sure it gets handled but then they never called to schedule the More

by Caleb and Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase, David Franklin, Joel Hazen
Jan 08, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joel Hazen, Service Manager

Jan 21, 2021 -

Caleb and Sara responded

Hello Joel, thank you for checkin in and YES we would love to discuss this finally and hope someone will finally call us! So please give us a call at the 9662 # on file. Thanks again. Caleb & Sara McKinney (In regards to both 2014 JKU and 2016 Ram 3500 diesel 4x4.... thanks again)

December 16, 2020

In my experience the service department staff always presents a complete appraisal of the problem along with an honest solution that will cost the least amount of money. More

by krlizzi
Recommend Dealer
Yes
Employees Worked With
David Franklin
Dec 21, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joel Hazen, Service Manager

December 15, 2020

Very helpful and they did what they said they would do! Ask and you will receive. Was not pressured into anything. Free coffee and it was good! More

by JOHNJOHNNYALTON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I can't remember everyone 😕! , Justin Leighton, Jason Mosley, Dakota Griesel
Dec 17, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Robert Bennett | General Manager

December 15, 2020

Go somewhere else. My vehicle had safety issues when purchased that were not evident on the test drive. Lithia would not take care of them all. More

by JBAKER7785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Monia, Dane Paddock, Dakota Griesel, James Brown
Jan 08, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Ryan Brown, General Sales Manager

December 14, 2020

Joel and Seth are great to work with! They accommodated my special situation, even though it was outside the norm. I wouldn’t hesitate to go back. More

by CRICHARDSON
Recommend Dealer
Yes
Employees Worked With
Joel Hazen
Dec 17, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Robert Bennett | General Manager

December 14, 2020

A couple of days after purchase, i accessed the tire pressure indicator on the instrument cluster. Indicator showed 82-84 p.s.i., four tire total. Door sticker says 60 p.s.i front, 65 p.s.i. rear .I ch More

by SGWALT
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McLean, James Brown
Jan 08, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Ryan Brown, General Sales Manager

December 14, 2020

Jason was excellent all the way thru the sales process. We will definitely come back for our next purchase and talk to Jason. Well done. More

by SCHAMBERS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mosley
Dec 17, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Ryan Brown, General Sales Manager

December 09, 2020

Great service. Brought it in for regular service, quick and friendly staff. Much cheaper than taking my vehicle to previous dealership I worked with. Thanks More

by Ninerbud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Coffin
Dec 14, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joel Hazen, Service Manager

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