Lindsay Lexus of Alexandria

Phenomenal Service Being professional and knowledgeable is very helpful when buying a car. It goes without saying that all my needs were met and bought a new car. Being professional and knowledgeable is very helpful when buying a car. It goes without saying that all my needs were met and bought a new car. More

Quick and Easy Deal Thai emailed me when the 2018 RX's hit the showroom. He knew what options I was looking to add to the car. We set up a day for me to visit and he ha Thai emailed me when the 2018 RX's hit the showroom. He knew what options I was looking to add to the car. We set up a day for me to visit and he had what I was looking for ready to be test drove. Within two hours I had made my deal, completed the paperwork and, was on the road. I brought a friend along who observed the entire process. He told me he would definitely come to Lindsay Lexus if he ever decided to buy. More

Professional and efficient. It was a pleasure working with Todd Banks when purchasing my new Lexus. Todd was thorough, professional and efficient. He had the car I wanted waiting It was a pleasure working with Todd Banks when purchasing my new Lexus. Todd was thorough, professional and efficient. He had the car I wanted waiting for me when I got there. This was the easiest car purchase I ever had! Jessica was phenomenal on the finance side getting all of the paperwork together. Again, another seamless transaction! More

Great service. Anna have served my auto needs for the last 5 years. Very professional and a wonderful sales consultant. Her service in meeting my needs of finding Anna have served my auto needs for the last 5 years. Very professional and a wonderful sales consultant. Her service in meeting my needs of finding a vehicle with all the options and safety features I want are unsurpassed. Anna is the one person that I will always deal with at Lexus. Totally committed and very personable. Just love her! More

Great sales attitue!! Steven Rhee was professional and upfront with the pricing. The reason why we selected Lindsay Lexus was the sales team attitude and willingness to get Steven Rhee was professional and upfront with the pricing. The reason why we selected Lindsay Lexus was the sales team attitude and willingness to get the deal made. I Would highly recommend the professional sales team because of the no hassle purchasing process. More

Great Service Mario Melgar is the epitome of a great salesmen. He made sure that we were comfortable with our lease. Walking out of Lindsay Lexus made us feel like Mario Melgar is the epitome of a great salesmen. He made sure that we were comfortable with our lease. Walking out of Lindsay Lexus made us feel like we made a great decision. The services they offer are very affordable and are created with the customer in mind. Mario gave my husband and I a detailed walk-through of our vehicle and informed us of all of the key features. He answered every question and eased every concern. More

2nd time as good as the first This was our 2nd time leasing a car. Both times have been easy. There was no pressure and Nazir had all the information we needed to make our decision This was our 2nd time leasing a car. Both times have been easy. There was no pressure and Nazir had all the information we needed to make our decision. Jessica in Finance also did a great job - gave us the information on extra packages with no pressure to buy. We're very happy we leased from Lindsay Lexus. More

Love Lindsay Lexus of Alexandria My second time purchasing a car from Thai Tran, great personality and very knowledgeable about the vehicles, I will definitely be returning to purcha My second time purchasing a car from Thai Tran, great personality and very knowledgeable about the vehicles, I will definitely be returning to purchase my next Lexus. More

Could be better For Lindsay Lexus, -the salesman Pete De Guzman was persistent and polite with me, he showed me the available 2017 RX350’s, options and packages. He For Lindsay Lexus, -the salesman Pete De Guzman was persistent and polite with me, he showed me the available 2017 RX350’s, options and packages. He also assured me that there would be some accessory discounts after he talks to the service & parts department. -I spent two days, 10 hours total at the dealership. -Dealership computers need updating so that the numbers correlate with everyone involved. There was a frustrating 30 minute negotiation over a computation mistake of $800, a mistake made by the dealership. Frustrated that I had to go through with this buying a $50,000 car? I feel I did not get a fair deal for the RX I bought because of this irritating fact that I’m haggling over $800 on a $50,000 car? -I think Craig Novitsky was very professional with me, showing me some finance options for the vehicle. -After the deal was made, that was it, passed on to the next-Service Department Ed Reilly. -Passed to the service department to install $70 mud guards. Very impersonal reception at the service department, especially when I was just on the phone with him waiting on the traffic line entering the service center. Being asked: “Who are you?” in a sarcastic way, like I’m imposing on his time. -Very high traffic at the service center entrance to drop off my car. Had to wait in line for 20 minutes or so. Then had to wait for the loaner, which was dirty when I received it. -Got a call after 4 hours stating the car will be ready shortly after a quick car wash? Picked up the car after an hour, Could not find Ed Reilly, found out he already left for the day. Had to ask several people who to go to, to get my vehicle. -Called the service department to see if I could get a discount on some accessories. I was given some prices, but found out that other Lexus dealers offer the same items at a lower price. No discounts here. Even though, I called to schedule a service to see if a service tech could check the seat mechanism on my RX, and I was directed to call a service hotline for an appointment. Again, passed off and impersonal, not what I expected from a luxury dealership. -Lexus Enform and the Scout App DOES NOT WORK!!!!!! Got tired of calling and being on the phone with tech. -Will not recommend the dealership. More

No pressure purchase - Great Experience Abdul Tayyab is a true professional -- smart, talented, personable, and focused on providing customers a pleasant, no-pressure experience -- whether h Abdul Tayyab is a true professional -- smart, talented, personable, and focused on providing customers a pleasant, no-pressure experience -- whether he closes the sale or not. We bought a Lexus GX 460 from Abdul and don't have a single regret. Hwan Kim also tremendous experience in our financing. Greg Alexandria, VA More