Lindsay Lexus of Alexandria
Alexandria, VA
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1,655 Reviews of Lindsay Lexus of Alexandria
John was very straight forward and honest. He made the decision to buy the car very easy with his warm and honest approach to customers. He seems very knowledgeable about the vehicle and pricing/financing decision to buy the car very easy with his warm and honest approach to customers. He seems very knowledgeable about the vehicle and pricing/financing options. I have seen other sales people in other dealerships who seemed like they were just trying to make a sell and would say anything to make me buy the car. John however is the only sales person I have dealt with that I did not have this problem with. He seemed to know what I wanted and my concerns about my purchase and I did not feel hesitant to ask questions. This made my decision very easy since I did not have to think wether he was lying just so I would purchase the car. Over all the buying experience was wonderful and I am very happy with my purchase. I will definitely recommend John to anyone thinking of buying a car. I already have recommended him to a friend who is thinking about buying. More
I could not have asked for a better sales representative. Abdul went out of his way to ensure I got the car I wanted. The dealership environment is first class and I highly recommend Lexus of Alexandria to Abdul went out of his way to ensure I got the car I wanted. The dealership environment is first class and I highly recommend Lexus of Alexandria to anyone looking for a smooth transition into a new or used Lexus. More
I would highly recommend Lindsay Lexus. We recently purchased a 2011 RX 350 and it was pleasant experience from beginning to end. Other dealers we visited were either too eager to sell or so nonchalant purchased a 2011 RX 350 and it was pleasant experience from beginning to end. Other dealers we visited were either too eager to sell or so nonchalant that they couldn’t answer basic questions about the car. Lindsay was friendly, pleasant, and knowledgeable. Our salesman, Kenddrie, was a pleasure to work with and I would highly recommend asking for him. The facilities (service included) are spotless, and it is clear that the same attention to detail Lexus puts into designing it’s cars is carried over into the entire buying and owning experience. The purchasing process was just about as quick and easy as it gets. Lindsay offers free car washes for life, and I have certainly taken advantage of the perk so far! More
This is the third Lexus that we have leased or purchased from Lindsay Lexus of Alexandria, in each case through the service of Lou Brown. Obviously the fact that we keep coming back to him and to this deal from Lindsay Lexus of Alexandria, in each case through the service of Lou Brown. Obviously the fact that we keep coming back to him and to this dealership indicates our satisfaction. Lou is invariably helpful, knowledgeable and in all respects professional. We have found all the personnel with whom we have dealt at this dealership to be of high quality. And in terms of service to the vehicle, this is the best service provider we have encountered in nearly 60 years of car ownership. More
We have only great things to say about Lindsey Lexus. This was our first Lexus - an IS 250C. We had first expressed interest in buying a RX 350, but the hard top convertible was calling us. We reasoned t This was our first Lexus - an IS 250C. We had first expressed interest in buying a RX 350, but the hard top convertible was calling us. We reasoned that since we already had a 2007 Ford Explorer and the children were out of college we could splurge and buy a convertible! Joe Benard (new car salesman) was thoughly knowledgeable in all aspects of the car in question. Aaron (internet sales manager)was fantastic too in answering all of my wife's questions. Questions concerning price were handled through use of the USAA Auto buying service. Thank you again Lindsey Lexus and USAA for making the process of buying a car so easy. More
Kevin provided excellent customer service. I personally felt that he represented the dealership in a very profesional and friendly manner. When in need of a particular vehicle, I will always reach out to K felt that he represented the dealership in a very profesional and friendly manner. When in need of a particular vehicle, I will always reach out to Kevin first. More
Abdul made my car shopping experience of RX 350 so painless. He offered a great deal via the Internet. When I arrived and he made the deal even better. How can I refuse to unbeatable price and the painless. He offered a great deal via the Internet. When I arrived and he made the deal even better. How can I refuse to unbeatable price and the most friendliness and down to earth sales person I've ever dealt with? I took my new toy home and I felt so comfortable with everything. Abdul and everyone at Lindsay was so patient and welcoming. I enjoyed my time and I was taken care of from the beginning. I sure will refer Abdul and this dealership to everyone and anyone. Sam More
Mr. Banks, the salesman, took the time to explain every questions I had. Before we left the dealer, he also walked thru all the basic operationals of the new car, and also answered some the questions I had questions I had. Before we left the dealer, he also walked thru all the basic operationals of the new car, and also answered some the questions I had afterward. Thank you. More
From the very first encounter in the parking lot to the training we received for our new car, it was apparent that customer service is key to this dealer. So many staff people offered water, food and othe training we received for our new car, it was apparent that customer service is key to this dealer. So many staff people offered water, food and other services, that it was a most pleasant experience. The sales person was patient, pleasant and very thorough. More
The best experience I have ever had in buying a car. I had to do most of correspondence by e-mail since I was buying from another state. Frank Love was exceptionally helpful in every way and literally to had to do most of correspondence by e-mail since I was buying from another state. Frank Love was exceptionally helpful in every way and literally took care of every detail. He provided transportation from airport I had to fly to pick up car and everything was "ready to go". There were no problems as one would expect when buying long distance. My new Lexus is everything promised it would be and I couldn't be happier. I appreciate this dealership and expect that I will deal with them in the future, hopefully with Mr. Love and would highly recommend to anyone interested in a Lexus More