Lindsay Lexus of Alexandria

Excellent Experience This team is the best I have ever had buying a car; these 3 guys exceeded our expectation on all levels. They have great customer service, financing w This team is the best I have ever had buying a car; these 3 guys exceeded our expectation on all levels. They have great customer service, financing was made easy, paperwork for the sales was executed in a very professional manner by Ray. Craig was so exceptional considering we had a sleepy cranky kid; I would like to say thank you to Craig for his professionalism. More

RX350 I've began looking for a RX350 since July 2013. I was looking for 2007-2009. I noticed an aid on my credit union welcome page about discounted cars. I I've began looking for a RX350 since July 2013. I was looking for 2007-2009. I noticed an aid on my credit union welcome page about discounted cars. I've called the number and they informed me I was part of the United Buying Service (UBS) which mean I will receive some money off the retail price. So they provided me with Josh Watts contact informaton. I called Josh and set up an appointment to view the RX350. I was running a little late, but Josh contacted me to check on the status of our appointment. Once arrival, Josh showed me to the RX350 I was looking for. He offered me a drink and snack while we waiting to test drive. After the test drive, Josh explained everything to me regarding the pricing, discount, fee, title, and tax. Because of Josh's providing outstanding customer service and professionalism I didn't even notice I was at the dealership for 5 hours. I'm happy to say, Lindsay's financial beat my credit union interest rate and I went through them to financial. Thank you Josh and the financial team. More

Special Feeling This is the third car my husband and I have purchased from Lexus and Sid Ferzad. Yesterday he went out of his way to make the experience one to remem This is the third car my husband and I have purchased from Lexus and Sid Ferzad. Yesterday he went out of his way to make the experience one to remember. My husband has lost his peripheral vision making it necessary to sell his car. We sold his GX and I will sell my RX to a friend, allowing me to pick a brand new 2014 350 RX. The only disappointing factor is that LEXUS...needs some new colors. You are picking boring colors - for women!!! My previous RX was a beautiful Cerulean Blue and my new one although blue is not as yummy or exciting as the Cerulean!!! More

Customer focused service Mr. Jones was very courteous and was able to correct minor errors of his service consultants' decision of my tire warranty due to the lengthy history Mr. Jones was very courteous and was able to correct minor errors of his service consultants' decision of my tire warranty due to the lengthy history of my vehicle service records. I have been a Lindsay Lexus customer for more than 6 yrs and I have done all my service there and have overall been very satisfactory. I don't blame the service consultant's minor mistakes and oversights over a lengthy service history, what's important is the service Manager's willingness to make things right for the customer. More

Best car buying experience so far I dread new car buying time because I don't really like to deal with the hassle of pushing sales people and the thought of not getting top dollar for I dread new car buying time because I don't really like to deal with the hassle of pushing sales people and the thought of not getting top dollar for trade in. It just turns out to be a very stressful part of life every few years, however for once I found a place that doesn't try to hammer a car down my throat that I don't want. My sales person was Josh Watts and he was AWESOME!!! He didn't try to sell something I didn't want, he was polite, and took his time...I never felt like he was trying to rush me. I knew what I wanted when I got there and I knew exactly what I wanted to pay for it. Josh made that happen without any hassle or stress on my part. Oh what a relief...can you imagine a dealership where you can actually go and get what you want and pay the price you want? Bonus! They also gave me a fair value for my trade in. I was very happy with the level of service I got from Lindsay Lexus. More

Outstanding experience all around! We were referred to Lindsay Lexus from friends who had just purchased a vehicle and they highly recommended Tim Robinson (Sales Manager) and Mario Mel We were referred to Lindsay Lexus from friends who had just purchased a vehicle and they highly recommended Tim Robinson (Sales Manager) and Mario Melgar (Sales Consultant) -- and I quickly realized why. They were both a pleasure to work with all around and made my purchasing experience positive. Mario is extremely professional, knowledgeable, and all around an asset to the Lindsay organization. He was attentive and focused on my requirements for my next vehicle to make sure I was getting a vehicle that met them. Product knowledge is very important to me with how hi-tech these new vehicles are; and, Mario is knowledgeable and readily explained clearly and precisely the way things worked. The "NO PRESSURE" atmosphere makes the new purchase experience truly rewarding. High 5's for quality in management, salesmanship & and the Lexus product. More

AMAZING experience! Sid and the Lindsay Lexus staff were extremely trustworthy, professional, and knowledgeable. There was no sales pressure at all, which is a relief. Based off TrueCar.com information, pr extremely trustworthy, professional, and knowledgeable. There was no sales pressure at all, which is a relief. Based off TrueCar.com information, pricing was excellent and ranged in the "unusually low" level. The only minor inconvenience of the dealership is its location on a busy, complex intersection that has limited parking. More

My entire transaction went very smoothly. AJ quickly understood what I was looking for, was able to give me a very good price over the phone with little negotiation, and provided excellent customer serv understood what I was looking for, was able to give me a very good price over the phone with little negotiation, and provided excellent customer service from the moment we arrived at the dealer until the moment we left with a new car less than 2 hours later. This was by far the best overall experience I've had buying a car from a dealer, and I would highly recommend AJ and Lindsay Lexus to anyone looking to purchase a new Lexus. More

My wife and I purchased a Lexus RX 350 from Lindsay about five weeks ago, and Ray Taylor was the associate who waited on us. He was excellent, responding promptly and courteously to all of our requests and five weeks ago, and Ray Taylor was the associate who waited on us. He was excellent, responding promptly and courteously to all of our requests and questions. The dealer's management staff was also outstanding. We love the car and greatly appreciate the attention that Ray Taylor and the Lindsay staff provided. Moreover, we purchased the car at an exceptional price compared with the competition and the information that AAA, Edmonds and USAA provided. It is nice, and unusual, to have a relationship with such a professional and friendly dealership. More