Lindsay Lexus of Alexandria
Alexandria, VA
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1,657 Reviews of Lindsay Lexus of Alexandria
Very pleased with Lindsey and Alan Jones (AJ) I've recently purchased a certified 2013 Lexus RX350 from Alan Jones (AJ) at Lindsey Lexus and am very pleased with the service provided and my exper I've recently purchased a certified 2013 Lexus RX350 from Alan Jones (AJ) at Lindsey Lexus and am very pleased with the service provided and my experience overall. AJ has been extremely helpful and responsive, before during and even after I bought my vehicle. Before my purchase, I visited several dealerships and test drove Honda, Toyota, Infiniti, Ford and Nissan, before making a decision. Having driven Nissan and Infiniti vehicles for the past 25 years, I was hesitant to change. But the Lexus was both fun to drive and highly rated for reliability. Having worked in various capacities in management and customer service, for many years, I recognize and appreciate quality customer service. I am very happy with my purchase and the service received by AJ. Barbara, aka BabaLou, was also very helpful with my paperwork during the sale. More
Myreview was deleted...here it is again This dealership should learn better customer service. When your salesman goes bizerk on a potential client in front of other clients and in the middle This dealership should learn better customer service. When your salesman goes bizerk on a potential client in front of other clients and in the middle of the showroom, you don't ignore them, you fix the problem. More
Car buying Experience With Mar The car buying experience was excellent. Mar was very professional and knowledgeable about the automobile I selected. I would recommend Mar to friends The car buying experience was excellent. Mar was very professional and knowledgeable about the automobile I selected. I would recommend Mar to friends and family seeking to buy a Lexus. More
Amazing, ask for Frank! A fantastic car buying experience with a knowledgeable and personable sales associate Frank LOVE. No haggle price and no pressure. Walked in right b A fantastic car buying experience with a knowledgeable and personable sales associate Frank LOVE. No haggle price and no pressure. Walked in right before closing and we were greeted by Frank, who went above and beyond and spent almost an hour after closing to really make sure we felt comfortable with our choices before we left the dealership. He took us out on the lot so we could be hands on in the driver seat while he showed us all the fantastic features Lexus has, from touch lights to navigation ... we were able to ask and answer questions about the NX200t, a newer car in the Lexus Family. To give you perspective by the time we reached Frank, we had already done our homework (been to 2 other Lexus Dealers) and were down to two cars, Mercedes GLA and Lexus NX200t. We also had a top notch employee at the Mercedes Dealer, but it came down to product. Lexus hands down all the way, for our needs, from the technology to the comfort... it was like Lexus read our minds, and so did Frank. Intuitive! It wasn't complicated, Frank made it that easy and gave us the out the door prices. The next morning he got a call from us and we purchased. No surprises, no gimmicks, he walked us through each part of the buying process while we as a couple sorted through all our stuff and finances. He had a lot of patience. Really smooth. Finally, when we left he made sure that my new Lexus was all set up and I felt comfortable with how to use all the great features. That is how business is done folks! We shook hands and drove off in our new vehicle, feeling really great and happy with our new purchase. Love our new car and glad we found Frank! Way go Frank. More
I alreadY did refer it to one of my friends . Mar is so car I was looking for another car ! Andi looked on the daels on the internet, and that dealership came up and Noble gave me a call and we made an appoint I was looking for another car ! Andi looked on the daels on the internet, and that dealership came up and Noble gave me a call and we made an appointment. More
Best car buying experience! The Lindsay staff at this location made my car buying experience enjoyable. Mar Roble, particularly, was authentic, attentive and knowledgeable about The Lindsay staff at this location made my car buying experience enjoyable. Mar Roble, particularly, was authentic, attentive and knowledgeable about the RX350 I ended up buying. He made sure all my questions and concerns were addressed by collaborating with his team. There was no sign of impatience on his face even when I kept asking questions up until 9ish-such a great plus to a business!! Alex was helpful detailing car features. Definitely a 5 star as far as the initial buying experience is concerned. We shall see their service department. More
A+ Experience I just leased a 2016 IS 350 this past weekend and from the moment I walked in it was a top notch experience. It was a pleasure to work with Nazir who I just leased a 2016 IS 350 this past weekend and from the moment I walked in it was a top notch experience. It was a pleasure to work with Nazir who was friendly, attentive, and answered any and all questions I had during the process. Josh was also extremely helpful as well and gave me a great price on my trade in. It was a pleasure working with both these gentlemen and I know I am in good hands moving forward. The entire process was smooth and efficient without any hiccups and I will certainly be back again in the future. Alex was also very helpful when I went to test drive the car, as he answered any questions I had about the car's technology and provided great customer service. Overall, this was an A+ experience and I would highly recommend Lindsey Lexus of Alexandria to anyone who is considering driving a Lexus. You will get a fair price on top of a great customer experience. You can't go wrong with this dealership and the people behind it. More
There is a difference between a Sales Advisor and a Salesman I recently had the pleasure of working with Alan Jones, Sales Advisor, on the purchase of my first Lexus. AJ was extremely knowledgeable on the RX 35 I recently had the pleasure of working with Alan Jones, Sales Advisor, on the purchase of my first Lexus. AJ was extremely knowledgeable on the RX 350 I was interested in, and answered all of my questions, but didn't "sell" the vehicle. After I decided to purchase, AJ helped make the transaction as quick and painless as possible. I would highly recommend AJ and Lindsay Lexus! More
Awesome AJ! Just bought our first Lexus Saturday and I must say working with AJ made the process smooth and quick! He's extremely knowledgeable about the vehicle Just bought our first Lexus Saturday and I must say working with AJ made the process smooth and quick! He's extremely knowledgeable about the vehicle and has a GREAT personality! My husband and I definitely recommend AJ at Lindsay Lexus!!!!! More
Great tech support for valuable info I am so happy that finally I can use 100% of functions of my new car, since I bought it about months ago. I should have come earlier to learn how to u I am so happy that finally I can use 100% of functions of my new car, since I bought it about months ago. I should have come earlier to learn how to use GPS, radio and other things. Alex was so nice and patiently answered, explained everything and he fixed even radio channel presetting problem! Thanks so much for the excellent info session. Also, I appreciate the kind supports of all staff in Linsay Lexus. Kudos for your teamwork! More