Lindsay Lexus of Alexandria
Alexandria, VA
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1,657 Reviews of Lindsay Lexus of Alexandria
relaxed and comfortable Mar Robles was very friendly and knowledgeable about my now new 2016 Lexus ES 350. I would highly recommend him and the dealership. The entire visit Mar Robles was very friendly and knowledgeable about my now new 2016 Lexus ES 350. I would highly recommend him and the dealership. The entire visit went smooth and fast. Just the way you would want it. More
Excellent experience! Mar was my salesman when I started looking almost 3 months ago from Pennsylvania. This young man took the time to explain in detail my purchase, the R Mar was my salesman when I started looking almost 3 months ago from Pennsylvania. This young man took the time to explain in detail my purchase, the RX350, any questions I had, were answered with truth! He stayed in contact even after I took a break from looking (about a month in to looking) without pressuring me in to purchasing from the dealership. After about 1 1/2 more months of back and forth on a vehicle I finally was able to narrow down which one I wanted. I drove from my home state to pick up my Lexus RX350 from Mar and was met with a hand shake, a smile and more answers to the questions and concerns of buying out of state. My experience with Lindsay Lexus of Alexandria, Va was nothing but excellence! As I said earlier in my post, my salesman was Mar when I started looking 3 months ago and now even after my purchase he stays in contact and I can say he is my friend. Thank you Mar for being that patient, kind, understanding and a positive attitude from start to finish with me driving off your lot and back home to Pa. Debbie More
Lexus NeXus 101 So I've been driving my new NX 200T for about 3 months now. While my salesman did a phenomenal job of walking me through the basic features and techn So I've been driving my new NX 200T for about 3 months now. While my salesman did a phenomenal job of walking me through the basic features and technology of the car, its only after you get accustomed to it as a driver that you really start having questions. This is where Alex Judice comes in. He picks up where the sales staff leaves off, and before the service techs are needed. He's that vital middle man, walking around with multiple Lexus manuals in his head! He literally was able to answer every question I had about my NX, even though its the newest model in the Lexus fleet. Not only did Mr. Judice answer MY questions, but he showed me tips, tricks and features of which I knew nothing about or wasn't taking full advantage. For e.g. I had no idea that text messages could come through the car's audio system via Bluetooth. So now I can actually text and drive! He followed up after our meeting by sending me a list of voice commands so that I could maximize the Lexus Voice feature. I was only using it for Destination Assist. Thanks Alex for helping me to maximize my investment and enjoyment of my NX. Though its considered a smart car, with smart features, it can only ever be as smart as its the owner. Thanks to Alex, I'm now on my way to getting my PhD, without having to reach that cumbersome manual! More
Great Sales and Service Experience! I bought my NX hybrid from Lindsay Lexus in May 2015 and have had a fabulous experience, both during the sales process (Bob Fletcher is by far the bes I bought my NX hybrid from Lindsay Lexus in May 2015 and have had a fabulous experience, both during the sales process (Bob Fletcher is by far the best sales person I have ever dealt with when buying a car) as well as post-sale service. Alex has been a life-saver in helping me understand how all the bells and whistles of the car work!! And my first service experiences in the service center have been fantastic as well. They've got a customer for life! More
Great Customer Experience I have purchased many (10) vehicles in my lifetime and the experience I had with Kevin Johnson of Lindsay Lexus of Alexandria was unsurpassed in custo I have purchased many (10) vehicles in my lifetime and the experience I had with Kevin Johnson of Lindsay Lexus of Alexandria was unsurpassed in customer attention, support, courtesy, and professionalism. He was very knowledgeable and aware of my needs and he did not hesitate to explain every aspect of the car I eventually purchased. He went over and above the good sales person by ensuring that we were totally satisfied and familiar with all facets of the car buying experience. He was very personable and pleasant. Mr. Johnson and the rest of the Lindsay team made the experience totally stress free for my wife and me. The contrast between Kevin and Lindsay with other dealerships and sales persons was like night and day. Kevin was honest, trustworthy, and displayed a great deal of integrity and confirmed that we came to the right place for our purchase. We will not hesitate to recommend Lindsay of Alexandria to all our friends and acquaintances. We will definitely recommend Mr. Johnson as the sales person to contact for a hassle free, friendly car buying experience. Toward the end of our experience with Lindsay, my wife and I had the pleasure of working with Mr. Brian Addy. Brian was also very personable and pleasant. He was extremely knowledgeable of all aspects of car financing. He ensured that we were satisfied with the terms of the loan for our car purchase. Anyone who has the pleasure of working with Brian will appreciate his pleasant demeanor and consistent professionalism. I can not recommend him too highly for any customer who does not enjoy financial matters. He explained everything to our satisfaction. More
Mar Roble - The Ambassador of a Great Customer Experience! My experience working with Mar was exceptional. He demonstrates the most important part of the car buying experience, "providing an exceptional cust My experience working with Mar was exceptional. He demonstrates the most important part of the car buying experience, "providing an exceptional customer experience". He ensured throughout the process that all my questions were answered and really went above and beyond to ensure that I left the dealership knowing that Lindsay Lexus of Alexandria was the right choice. More
Another Excellent Experience My first experience with Lindsay Lexus of Alexandria began back on May 15, 2014 when I purchased my very first Lexus vehicle (a 2014 ES350). After inq My first experience with Lindsay Lexus of Alexandria began back on May 15, 2014 when I purchased my very first Lexus vehicle (a 2014 ES350). After inquiring online, I was fortunate enough to receive a follow up call from one of their Senior Salesman, Bob Fletcher. He was very knowledgeable, and extremely helpful throughout the entire purchasing process. It was a very pleasant hassle free experience. Fast-forward to October 2015, I referred a good friend, and co-worker to Lindsay Lexus who also expressed interest in purchasing an ES350. I referred her to Bob Fletcher specifically because of the excellent experience I had with him during my first purchase. My friend and I both came back to the dealership to see Bob, and to look at the new 2016 ES350 models. Needless to say, we both walked away with new vehicles that day. We also had the privilege of working with Vehicle Technical Specialist, Alex Judice. He walked us through, and explained in detail many of the new features now offered on the 2016 ES 350. He was very knowledgeable, and patient with us both. He provided lots of great information to help us fully enjoy all the new features. I would definitely recommend Lindsey Lexus to anyone interested in purchasing a new vehicle. I would also highly recommend Bob Fletcher as your sales person if you want to ensure you have a great buying experience. More
The Best for Over 20 Years I have purchased or leased more than 20 vehicles from Lindsay Lexus over the past 20 years, and I've been extremely pleased every time. Great products I have purchased or leased more than 20 vehicles from Lindsay Lexus over the past 20 years, and I've been extremely pleased every time. Great products, excellent service, and the nicest, most knowledgeable people anywhere. It's impossible to list all of the wonderful things about this company and its employees. I've recommended them over the years, and no one has ever been disappointed. Truly professional. More
Very professional and seamless buying experience. Bought my 2nd Lexus 450h through Abdul at Lindsay and I could not be happier and more satisfied. This dealership rocks! Awesome experience. Awesome Bought my 2nd Lexus 450h through Abdul at Lindsay and I could not be happier and more satisfied. This dealership rocks! Awesome experience. Awesome car! More
Extremely professional, no hassle buying experience This dealership is head and shoulders above the dozen we visited when looking for a new car. Kenddrie Utuk was great to work with, and Alex Judice di This dealership is head and shoulders above the dozen we visited when looking for a new car. Kenddrie Utuk was great to work with, and Alex Judice did a wonderful job walking us through all the new technology, Lindsay definitely gets it right when it comes to customer service. More