Lindsay Lexus of Alexandria

my expereince My experience was pleasant and efficient. but I was not rushed or pressured and that is why I like Lindsay Lexus. My husband always took care of buyi My experience was pleasant and efficient. but I was not rushed or pressured and that is why I like Lindsay Lexus. My husband always took care of buying our cars so I was a bit anxious about dealing with this alone. My husband died in 2014. Nazir Jasat was so kind and I felt like I was in good hands with him. He took the time to give me a lesson but it was a lot for me so he told me to come back anytime and he would go over it all again and help me. The person who went over the different options...like extended warranty I did not see his name listed but I think it was Brian. He was very helpful and explained everything very carefully. I chose the extend warranty, auto butler and crystal fusion. I was given the option of leaving my car to have this done and it would be delivered to me the next day. Or bringing the car back at my convenience. I chose to have it done and delivered to me the next day. Which was perfect . Ed delivered my car the next day. He was very pleasant.. More

Ray is Outstanding Ray stayed an hour and half past closing time on a Friday to discuss all the options my husband and I had for purchase vs. leasing. He's not pushy and Ray stayed an hour and half past closing time on a Friday to discuss all the options my husband and I had for purchase vs. leasing. He's not pushy and that makes a huge difference. His knowledge on each model is outstanding. It felt more like we were dealing with a friend than a saleman. Kudos! More

Alex is Great! I wanted to thank Alex Judice at Lindsay Lexus for all his help and patience. My wife was having problems with the entertainment system linking to her I wanted to thank Alex Judice at Lindsay Lexus for all his help and patience. My wife was having problems with the entertainment system linking to her iPhone. He figured out the problem then spent time with us explaining all the features. Often people experience average service, but Alex took service to a new level. Thank you Alex and Lindsay Lexus! More

What I can say except "Thank You!" We were new to Lexus, We were comparing Lexus and other vehicle to replace our previous vehicle. Without any pressure or Hassel , Steve made so We were new to Lexus, We were comparing Lexus and other vehicle to replace our previous vehicle. Without any pressure or Hassel , Steve made so easy and kind explain for us to make a decision. Thank you for your gentle kindness and detailed information. You handle the purchasing process so smoothly also. I would definitely recommend you to my friends. April and GM More

Excellent,professionalism The salesman Kevin and car tech Alex was extremely helpful,knowledgeable and patient throughout the entire process. A1 service. I would definitely pur The salesman Kevin and car tech Alex was extremely helpful,knowledgeable and patient throughout the entire process. A1 service. I would definitely purchase again from this dealership. More

Outstanding across the board - Chris Hayes is the best! Character, respect, integrity, and focus on service are the hallmarks of my experience with Lindsay Lexus over the 15+ years I have leased Lexus vehic Character, respect, integrity, and focus on service are the hallmarks of my experience with Lindsay Lexus over the 15+ years I have leased Lexus vehicles. At the end of each lease I always research the industry to compare vehicle quality, technology injection, price point, and customer service - Lexus always rises to the top! The buying experience is the best I have ever experienced in over 45 years of buying and leasing cars. It all starts with Chris Hayes - the most professional and enjoyable salesman I have ever worked with. Along with Chris, Vinni was exceptionally welcoming and made me feel very comfortable with all aspects of my negotiations. Hwan was also very professional, proficient, and ensured I understood all aspects of the agreement. I recently had an appointment with Alex to review the technology and capabilities embedded in my RX450h. He was wonderful to work with and provided an exceptional briefing on my car and how I can best interface with all its functions. I will definitely look forward to working with Alex on future leases and purchases - no other dealer has ever given me that level of understanding of my car's capabilities. I could also write paragraphs about your fabulous service department - not the slight them, but I think you already understand I am a very satisfied customer. All of these are why I refer Lindsay Lexus to all my friends and associates. It just does not get any better than the "Lindsay way". Don't change a thing! More

Excellent Experience Working with Mr. AJ, who was very professional, honest and friendly, made buying our vehicle a Pressure free, hassle and worry free experience. He was Working with Mr. AJ, who was very professional, honest and friendly, made buying our vehicle a Pressure free, hassle and worry free experience. He was always ready to answer any questions and was prompt in his responses. Mr. AJ made sure to explain all of the technical issues for us. He brought Mr. Alex Judice from the Service Dep., who is for sure a subject matter expert, who does not mind, spending enough time with you until you understand your new car. Mr. Craig Novisky from Finance covered all available options for us without any pressure and made sure, that we understood all of our options Even though we live in a different state, Mr. AJ called to follow up after the transaction was concluded to verify that the vehicle and the transaction were to our satisfaction, I would recommend Lindsay dealership and AJ for my friends and family. Thank you, AJ Ed and Dina Ahab More

Great experience...once again! Steven Rhee is hands down the best sales consultant I've worked over the last 15 years! I have made four car purchases and have probably talked with Steven Rhee is hands down the best sales consultant I've worked over the last 15 years! I have made four car purchases and have probably talked with over 20 sales consultant during this time frame. This was my second time buying a new Lexus from this specific dealer. I worked with Steven Rhee both times, and I highly recommend him as a sales consultant. Steven was very genuine and easy to work with. His demeanor puts you at ease immediately, and he seems to intuitively understand what the customer needs to know in order to make a decision. He went above and beyond to ensure all my concerns were addressed and helped educate me on the pros and cons of leasing vs. buying, among other issues. Very professional, efficient, and very like-able as a sales consultant and person. I will definitely seek him out again if I am ever in need of another Lexus vehicle. I also highly recommend him to anyone looking to buy/lease a Lexus. I also worked with Hwan Kim for the second time. He was the finance guy for my first Lexus purchase, as well as my most recent purchase. Great guy, very efficient, and professional. Overall, I can tell the dealership places a premium on customer service and professionalism. Steven Rhee and Hwan Kim were great ambassadors for the dealership! Keep up the good work! More

Outstanding service! This dealership was easy to work with! The salespersons were knowledgeable, professional, engaging, and didn't apply too much pressure. They were mo This dealership was easy to work with! The salespersons were knowledgeable, professional, engaging, and didn't apply too much pressure. They were more than willing to work with us on a fair price and went above and beyond to ensure a "luxury" experience. Also appreciated the extra time they spent with us going over all the features of our new car. Great job to Allen Hurtt and Alex Judice! Looking forward to driving our new car! More

Great Customer Service! Alex Judice, Vehicle Technical Specialist, was awesome in taking his time explaining all the new vehicle features to us. There are many vehicle safety Alex Judice, Vehicle Technical Specialist, was awesome in taking his time explaining all the new vehicle features to us. There are many vehicle safety features that we weren't familiar with and Alex took his time and very patient with us. We really like Alex and he is "GREAT"! Anna in the sales was also great in taking us around showing us different new models and we didn't feel high pressure from her to buy the car. More