Lindsay Lexus of Alexandria

Ultimate customer service My recent visit was for the purpose of trading in my 2012 ES for a 2016 ES. The salesman, Jeff Johnson, was very personable and knowledgeable. He ke My recent visit was for the purpose of trading in my 2012 ES for a 2016 ES. The salesman, Jeff Johnson, was very personable and knowledgeable. He kept me informed before my visit about the newer vehicle and the trade-in process. At the dealership, his professional manner eased the process. I enjoyed working with Jeff. Barbara Jajonie, the financial services manager, with whom I had worked before, always makes my visit a pleasant one. Although the process includes a lot of paperwork, it goes very smoothly under Barbara's skillful leadership. Alex Judie is superb. His instructions remind me of my favorite teacher. He is very knowledgeable and can relay and relate with patience and ease. I believe he can work with the most difficult of customers with no hitches. The physical dealership is a pleasant, clean atmosphere which I greatly appreciate. Lindsay Lexus excels in my book. More

Excellent experience Mar Roble is an extremely knowledgeable and helpful salesman. I really enjoyed working with him. He went above and beyond what was required making my Mar Roble is an extremely knowledgeable and helpful salesman. I really enjoyed working with him. He went above and beyond what was required making my car purchase a truly excellent experience. More

Alex was great! Alex came after 5pm and showed me all these cool features on the new Lexus RX350. I never knew you could start the car and locate the car from a dist Alex came after 5pm and showed me all these cool features on the new Lexus RX350. I never knew you could start the car and locate the car from a distance. He was very patient and helpful. This service is an added plus. More

Smooth Travels The Lindsay Team has been excellent in helping me through the new car purchase and smooth easy traveling process. The information I received has bee The Lindsay Team has been excellent in helping me through the new car purchase and smooth easy traveling process. The information I received has been precise, timely and exactly what I needed! Customer service is clearly priority 1! I have now experienced the sales and service operations, coming away with no complaints. It has been a pleasure. More

Alex was great Alex did excellent job explains feature of my car. Polite ver knowledgable and so nice to deal with as I asked him a lot of questions. Alex did excellent job explains feature of my car. Polite ver knowledgable and so nice to deal with as I asked him a lot of questions. More

Mar Roble is the best! I met Mar in November 2015 as I started my search for a 2016 RX 350. He was diligent in finding the exact car I wanted. Even after he found the car I met Mar in November 2015 as I started my search for a 2016 RX 350. He was diligent in finding the exact car I wanted. Even after he found the car in the color combination and options I asked for and I began to second guess myself on whether or not I should have gotten more upgrades, he was extremely patient and answered all my questions quickly. Even during a blizzard. I always knew that if I sent him a text or an email he would respond as soon as he could. He was an advisor on what made sense and what didn't and wanted to make sure that I was happy with whatever I ended up with. Most of all I TRUST him. This is so rare when it comes to dealing with car sales people. He was no pressure and was not about the bottom line, but about making sure I was happy. When I picked up my car 2 days ago, he made sure he explained everything to me before I drove off and that I understood our relationship didn't end then. I have him thank for my beautiful new RX. He is the epitome of exceptional customer service. More

Superb Customer Service Complete customer service is a hallmark of this dealership. The end to end support is rare and very much appreciated. I am a repeat customer and wil Complete customer service is a hallmark of this dealership. The end to end support is rare and very much appreciated. I am a repeat customer and will always be a customer and utilize this dealership. The salesman was fair and efficient. The process after the sales of walking through the vehicle features is a plus and top notch! Super dealership! More

The best experience I've had We had the best experience with this dealership. Especially Steven Rhee. He listened to our needs and approached it in a very professional manner. We had the best experience with this dealership. Especially Steven Rhee. He listened to our needs and approached it in a very professional manner. Also, he gave us the best deal! Highly recommend this dealership to anyone planning to buy a Lexus. More

Fantastic!!!!!! It was a pleasure dealing with Mr. Jones. He didn't pressure me at all. Matter of fact I returned back a week later. My entire experience was very ple It was a pleasure dealing with Mr. Jones. He didn't pressure me at all. Matter of fact I returned back a week later. My entire experience was very pleasant and this is why I will return if I need another car in the future. Thanks AJ. More

Excellent new car buying experience Bob Fetcher is the best! He was knowledgeable and well prepared to answer all my questions. It was a no fuss no muss purchase. I felt I got a more Bob Fetcher is the best! He was knowledgeable and well prepared to answer all my questions. It was a no fuss no muss purchase. I felt I got a more than fair deal. My car was ready as promised. Alex Judice is the guru of explaining the technical aspects of the new car. In fact, he is better than the manual! This is my third Lexus. I do not hesitate to recommend this great team. More