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Lindsay Lexus of Alexandria
Alexandria, VA
1,663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,663 Reviews of Lindsay Lexus of Alexandria
May 06, 2016
Excellent experience I would like to recognize Anna Yoo for providing pertinent and relevant information that helped me make the right decision to buy my Lexus. Lou Brown I would like to recognize Anna Yoo for providing pertinent and relevant information that helped me make the right decision to buy my Lexus. Lou Brown in management worked with us in closing the deal. I would like to recognize Alex Judice for doing an excellent job of explaining the technicalities of the car in a very user friendly manner. More
by sv
Employees Worked With
Lou Brown, Anna Yoo, Alex Judice
May 06, 2016
Best Car Purchase Ever! My wife and I diligently researched buying a preowned Lexus RX 350. We found the exact car we wanted and negotiated a good price. Mark Coleman was e My wife and I diligently researched buying a preowned Lexus RX 350. We found the exact car we wanted and negotiated a good price. Mark Coleman was extremely helpful, knowledgeable and didn't pressure us at all. The process was quick and efficient. The tech instruction from Alex Judice couldn't have been better. We learned everything about all of the car's features quickly and easily... Great teacher. The entire staff made buying our car a true pleasure! More
by michael mcdonald
Employees Worked With
Mark Coleman, Craig Novitsky, Alex Judice, Juan Baez, Ed Reilly
May 03, 2016
One of the good guys...Nazir Jasat Very bad first encounter with this dealership in 2014 with one of their salesmen. But Mr. Jasat came on the scene and with help of management it got Very bad first encounter with this dealership in 2014 with one of their salesmen. But Mr. Jasat came on the scene and with help of management it got straightened out. In 2016 I returned to Mr. Jasat and leased another vehicle. More
by Davy80
Employees Worked With
Nazir Jasat
May 02, 2016
Do not honor commitments I would not recommend them for service, the dealership was fine but not the service. Overcharge for everything, and includes a fee that was explained I would not recommend them for service, the dealership was fine but not the service. Overcharge for everything, and includes a fee that was explained to me that it goes to operating costs of the garage which is the cost of doing business if there is overhead you factor it in. My issue is that when bringing in for last service they charged my credit card multiple times and tied up almost $1000 direct from my account (bank card) in the banks waiting to be voided and re-credited to my account. The manager there at the time said they would take care of my next maintenance which was to my understanding the 60K mile checkup. When I take it in they say no it was for the 55K which is literally just kicking the tires and topping off fluids and not needed. I told them that that was not the commitment that was made to me was, but since the manager is no longer there they are not honoring it. willing to give a credit of 55K of $130 towards the 60K mile. SO no if they are not going to honor the commitments of the Service Manager at the time then no I could not recommend the use of their service station, as I have been terribly inconvenienced at the time of my last servicing with my credit card and now by not honoring their commitments. More
by Minotaur
Employees Worked With
Gaby Wells, Bill Conner, Dennis Burrell
April 28, 2016
Easy and pressure free experience! Finally I walked into a car dealership and didn't feel like every person there was desperate to force me to buy a car.. This was a laid back and frien Finally I walked into a car dealership and didn't feel like every person there was desperate to force me to buy a car.. This was a laid back and friendly experience from start to finish.. I am happy to recommend anyone looking for a new car to Lindsay Lexus! More
by abauma02
Employees Worked With
Thai Tran
April 27, 2016
Wonderful car-buying experience to remember! Easy-going and friendly nature of both the Sales Manager Lou Brown and the Salesperson Steven Rhee made my experience of buying a new Lexus SUV for th Easy-going and friendly nature of both the Sales Manager Lou Brown and the Salesperson Steven Rhee made my experience of buying a new Lexus SUV for the first time a memorable experience. I didn't feel the pressure tactics used and both were very forthcoming and accomodating to help me make the decision. They had patience to answer my questions and stayed their with me calmly till the deal was finally done. I would recommend them to anyone - ask for them by name if you want a pleasant Lexus buying experience! Go for it and Goodluck! More
by Pumpi
Employees Worked With
Lou Brown, Craig Novitsky, Steven Rhee
April 27, 2016
Excellent and pleasant experience at Lindsay Lexus Very friendly and helpful sales staff (Doug Thomas) throughout the whole purchase process. I am comfortable buying a used vehicle from Lindsay Lexus, Very friendly and helpful sales staff (Doug Thomas) throughout the whole purchase process. I am comfortable buying a used vehicle from Lindsay Lexus, as I know they have checked it out fully before offering it for sale. More
by Bobby63
Employees Worked With
Ace Rezai, Doug Thomas, Hwan Kim
April 25, 2016
Mar Roble salesman review As many of us know, buying/leasing a car can be a very painful experience due to the negotiations with the finance department and the constant upselli As many of us know, buying/leasing a car can be a very painful experience due to the negotiations with the finance department and the constant upselling of everything. Mar was everything but that and actually made the experience painfree, efficient and enjoyable . He constantly kept me updated, was very knowledgeable, and best of all he listened to what I wanted. On the day of pickup I told him I had 90 minutes to close things out. He emailed me paperwork in advance to make the pickup process quick and smooth. I would highly recommend Mar, not only for his expertise on Lexus products but because of his professionalism, integrity and best of all ability to deliver what his customer is asking for. More
by GM
Employees Worked With
Mar Roble
April 22, 2016
Frank was very willing to make my new car buying a very positive experience. He went out of his way to make sure I was pleased with my new car and my experience with Lindsey Lexus. Again thanks Frank. positive experience. He went out of his way to make sure I was pleased with my new car and my experience with Lindsey Lexus. Again thanks Frank. More
by mikdvm
Employees Worked With
Frank Love
April 18, 2016
Mr. Frank Love was excellent. I went to Lindsay Lexus on April 12, 2016 to look at a Lexus nx. I was met by Mr. Love and the buying experience was excellent and the best of my expe I went to Lindsay Lexus on April 12, 2016 to look at a Lexus nx. I was met by Mr. Love and the buying experience was excellent and the best of my experiences in buying automobiles. No need for negotiating the price since the price offer was excellent. Mr. Love was very friendly, very knowledgeable about the product and I thoroughly enjoyed my conversations with him. Frank E. More
by Frank E.
Employees Worked With
Frank Love
